06-30-2013 02:57 PM
I have been having this static noise in my G930 now for a while and getting tired of it. Sometimes I hear it and sometimes not. I have found a REALLY weird solution (if it is even a solution): When I hold my hand on the left ear-cup (outside ofc) the static noise disappears, and I really dont think this is the way I should remove my static noise. Anyone know about this and know any trick?
I have been reading about stuff like: "downgrade drivers" and "ground your computer". None of those worked, but holding my hand on the left earcup works.
Anyone got any tips?
07-01-2013 02:57 PM
I'd like to do a simple test to help with isolating the issue. Mute the microphone of your G930 and check if the static still occurs with the microphone muted. By the way, also make sure that sidetone and voice preview are disabled in the Logitech Gaming Software.
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07-01-2013 05:10 PM
Hello daleLogi and thank you for taking your time to answer this.
I have disabled those things and tried all sort of possible things already, and holding my hand so it touches the headset on the outside off the headset is the only thing that works (so I do not think that its any kind of software problem). I have no idea why this works, its like its blocking a signal or grounding the headset, maybe? I dont know. Because I guess the wireless receiver in the headset is in the left ear-cup.
Its not a loud static noise either, but you can still hear it and its really annoying.
07-03-2013 12:46 PM
A good way to isolate the issue with your G930 is to try it out on a different computer (you don't have to install the software). If the issue persists on a different computer, it's likely a hardware problem and the best option would be to get a warranty replacement for the headset.
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