Headphones / Headsets / Microphones

[darksx]

Seriously,

I’m at the point where I just want to smash this headset into a thousand pieces.

Why is it that this stupid headset will start making a loud humming noise and there is no way to get rid of it except to reboot. Then it will keep trying to reconnect. When you try turning the head set on it will turn itself back off. It does this several times.

Especially if the headset power cord is not plugged in. Then, after you plug the cord in it will keep disconnecting and turning itself off after several tires it will finally stay on and the Battery will now be dead and have to recharge.  And the battery level was full before this humming noise started.  I can’t begin to explain my frustration here with this crappy headset.

This is so fricking ridiculous it’s beyond absurd.

How do I get this piece of crap headset replaced with a wireless head set that works? And I have exchanged this headset several times at the store. So it’s not just one headset that’s bad.

I need a headset replacement that is different than this one model.

What needs to be done?

And btw, get rid of the stupid Captcha crap that no one can read.

[Cintech · Accepted solution]

Hello darkx,

Please contact Logitech Customer Care for your region to discuss options that may be available for you.

Best Regards,

[Drye]

Did you even think to try this headset on another PC? Perhaps your resounding issue is your setup and not in fact the headset. It also helps not to act like an angry kid to get support. FYI.

[darksx]

Hey Drye, I don’t need your input, so keep your opinions to yourself. My issues come from these lousy headphones. And yes, they were tested on another pc. In fact the pc in question has been rebuilt. So again keep your opinion to yourself.

[Content Edited. Reason: Violation of Community Forums Terms of Use. While we welcome your opinions and constructive criticism, please note that Logitech reserves the right to remove material in violation of our terms of service. Intentional violation of our Community Forums Terms of Service may result in temporary or permanent account ban.]

[Kiltedbear]

Then WHY ON EARTH did you post this in a support FORUM? I would say he is right on the money. so nice that you cuss at people trying to help you.

Mine does not do this and most reviews rate this 4 to 4.5 out of 5 stars so not anywhere near how mamy bad headphones as you would suggest. Since you tried multiple headsets and each had the same issue, I would suggest that it is your set up. Humming suggests either signal loss between your device and the reciever or electrical interference of some type, especially since you tried multiple headsets.

Mine has a very light buzz when absolutely no audio is being transmitted, but immediately disappears as soon as audio is being played.

[darksx]

Well oh gee, I guess everyone’s headset should be as perfect as yours is. Take a good hard long look at the other post inhere. There are tons of complaints about this headset. Again, I will tell you just as the previous. My posting was for the devs and them alone. So go awayl!!

[Content Edited. Reason: Violation of Community Forums Terms of Use. While we welcome your opinions and constructive criticism, please note that Logitech reserves the right to remove material in violation of our terms of service. Intentional violation of our Community Forums Terms of Service may result in temporary or permanent account ban.]

[Asmodian]

Haha, who sounds like a Troll here?  Your entire post is a Troll post.

I understand you are annoyed your headset went bad or doesn't like your system but please understand people offering help are not trolls.

[Kiltedbear]

Dark, I never said that all the headsets were good. It was YOU that said they were all bad when it is clear that you are in the minority. How do you reconcile the fact that there are thousands of 4-5 star reviews online at various retailers and you had 3 bad headsets? Look at all the complaints? What part of SUPPORT FORUM are you missing?

Are Logitech liable for cracks, microphone and reciever issues? Sure. Can you get a bad headset? Absolutely. I've had bad Sennheiser headsets that were supposed to be audiophile quality. IT HAPPENS. Can you get THREE all with the same interference issues? Not bloody likely. Seriously, get a clue and work with Logitech support directly because we're tired of your trolling. This forum is for people that actually WANT help.

FTR, My headsets disconnected quite a few times I first plugged them in, and then I read the instructions to move the reciever up and away into an unobstrcted area and they have been fine ever since, so no mine weren't perfect either.

[MogRules]

And the reason this forum is full of as he says bad stuff about this headset is because you are only going to see bad reviews or comments on a support forum becuase that is where everyone goes when they have a problem.   No one goes to a support forum and says hey this thing is awesome, I don't have any problems!

This kid is obviously a young spoiled brat who probably has no idea what he is doing and just wants to feel big by yelling at people and raising his voice because something else is causing a problem.  I had problems with mine to but I took the time to troubleshoot and figure out what the problem was instead of just flipping out.  If he has actually taken them back and exchanged them numerous times the odds of getting defective products that many times is next to impossible.   The fact that he has exchanged the product many times and still has this problem leads to the same solution....something is interfering with the headset or he has a piece of hardware that is causing issues with it.  There are hundreds of thousands of different computer layouts and configurations and it is impossible to test them all before release that is why these forums exist.  But what is the point of trying to find the problem now, he will just rage and tell us all were idiots and that he does not want help. 

[Inirit]

Or maybe he has a legitimate complaint and is pissed off? He should have kept his temper under control, but I have the exact same problem with my headset. I did not spend $100+ for a headset that doesn't work properly and it is incredibly frustrating.