Headphones / Headsets / Microphones

[Elblonko]

On my software control panel (which almost constantly crashes) I dont get any battery read ever. The little symbol with the battery is always empty and the symbol that is suppose to light up for surround sound never lights up even when i can hear surround sound working.

So I guess at least your getting a battery light? I have no idea what mine is at cause it doesnt even lie to me lol

[toxic-snipe]

does anyone else get a buzzing noise on the left ear when charging the headset? It's not that bad because it only needs to charge for like two hours to get up to 10 hrs of battery life, but still.

[cyrthomas]

Yeah, have some kind of buzzy ticking noise coming from the left ear.

[vennekilde]

got exactly the same problem, it makes the headset unusable

when i try to charge it, it flashes orange for a few secounds and then turn the headset off and on again and if headset was not on when i try to charge it, it will turn it on

[greg47]

same thing is happening to me i bought mine 3 days ago and now it wont charge.

[Chendlar]

Exact same problem.  Buzzing/clicking in left ear.  Flashing orange light.  Will not charge.  If you **** with the headset, software and related hardware for about 15 minutes it will eventually stay on, but then you can't touch anything or it will screw it up again

I spoke with Logitech support and they offered to replace the headset except they don't have any in stock and won't have them for 3 weeks.  They offered to send me a new battery for the time being.

If the battery doesn't resolve the problem I'll be looking for a reimbursment or replacement with another headset of equal or greater value(I don't think the latter exists in the Logitech product line).  Seeing the number of related problems people are having, I don't feel comfortable continuing to use the headset until my hardware warranty runs out.

Can a Logitech employee speak on this issue?  I think this thread warrants some sort of investigation as this is obviously not a case of misuse.

On the positive side, I also own 2 Logitech Wave keyboards, 2 Logitech MX1100 mice and a second wired Logitech headest and a set of Logitech computer speakers all of which work beautifuly.  This is my first issue with Logitech products and I hope it can be resolved.  Internet spaceships is serious business.

[747823]

I've got a similar problem too. The headset worked fine for about 6 months (I got it in January). Now, it's almost impossible to get it to charge. When I plug the charger in, the LED is solid orange and charging doesn't seem to happen even though the software says "1 hour until full recharge". If the battery is already dead, the power is drained completely after a few minutes.  If I unplug and re-plug it in for 10 minutes I can sometimes get the light to flash orange and then it will take a charge. But if I move the headset while this is happening it goes to solid orange and stops charging. Very annoying. I called support and they sent me a new battery but the problem still exists. I didn't think it was the battery anyway.

[XXXrooster]

Same exact problem as everybody here.  Called Logitech and they are sending a battery... don't think it's gonna do anything.  I am staring at my headset with a solid amber light (which is supposed to indicate that charging is complete) but I know the battery is almost dead cuz I was up all night playing BF3 and the software says less than 1 hour left.  Can't seem go get the amber light to a blinking (charge) state.  Completely at a loss.  Will have to call Logitech back once new battery doesn't fix the problem I guess.

[CarterW]

Hi XXXrooster and 747823,

Can you please try:

• Open Device Manager (in Win 7/Vista click Start, type 'Device Manager' and Enter. In XP, right click on My Computer and click Manage).
• Expand "Sound, Video and Game Controllers", find the G930, right click on it and uninstall.
• When the uninstall is complete it may ask you to restart the computer, if it does unplug the G930 receiver from the computer, restart computer, and when it's finished booting up, plug it back in. 
• If it doesn't ask to restart, simply unplug the G930 receiver and plug it back into a different USB port.

After that check the software and see if there is any change in the charging/battery life.

Regards

[XXXrooster]

Well I received my battery but haven't had to use it.  My problem has been solved by accident I think.  My headphones were on my desk but kinda "open" with both speakers or "ear cups" facing the desk (they only swivel like this one way) so that the entire headset is "flat" on the desk.  Plugged the USB charger in and BAM!!  Blinking red light (charge indicator) lights up every time.  I don't know why but I'm gonna roll with it.  Been working fine, for me at least, for the last 2 weeks!

Thanks CarterW for getting back with a response even though I didn't get to try it.