04-02-2012 04:30 PM
I have a problem with my G930, both it's ear pads are damaged. The 'cloth' that covers the foam on the ear pads has torned. I didn't do anything unusual with the headset, this just happened due to regular usage.
I have already contacted customer support here in Brazil and they told me that Logitech don't have spare ear pads for this headset, not here nor anywhere in the world.
How am I supposed to fix this problem? The headset works like a charm, but these ear pads really annoy me. It seems like a simple matter to me, you make a product that has some parts that may need exchange from time to time (like batteries and ear pads), and then you make this parts available for sale.
I would really like some help solving this matter.
PS.: Please Logitech, sell me a pair of these ear pads, I'll pay for the international shipping
PS2.: Make it 3 pairs, by the time I go through all 3 I'll probably need a new Headset.
04-03-2012 11:41 AM
Add me to the list for 2 sets, I have both the wireless G930 and the wired G35, which use the same ear cushions.
The cushions on my G35 have deteriorated like a bad sunburn - no, I do not use any hair care products.
If you do get replacement ear cushions, be sure to follow the instructions for replacing the battery to install new ear cushions, and don't just stretch them over their base to remove.
05-12-2012 09:34 AM - edited 05-12-2012 09:35 AM
I would like to add to this thread, but my situation is slightly different. I would like to change my ear pads from the faux pleather to felt fabric ones. I was switching over from a wired Sennheiser and the BIG thing that bugs me is that I wear glasses and evey time the headphones shift on my head, I get a distracting rubbing sound which wouldn't happen if these were felt fabrix covered ear pads! This didn't happen with the Sennheiser ones and I have always had fabric pads, so I didn't realize this would bother me or be an issue.
10-24-2012 08:30 AM
Add me to the list. If mine wear out before the headphones break, I don't think I'll be purchasing another Logitech product. There is NO excuse to not offer replacements after spending up to $150 on these a couple years ago. The pads come off, so there is no reason why $10 replacements couldn't be offered.
10-27-2012 06:50 AM
02-24-2013 05:33 PM - edited 02-24-2013 05:41 PM
i would like support for replacement Earpads for G930 also
currently Logitech your FAILing at supporting just about every product i buy from you terrible way to run a business
found this http://www.youtube.com/watch?v=o72PyFKlWmE and ill be giving my $$$ to madcatz for replacement parts to a logitech product
04-11-2013 07:26 AM
same here mine are coming apart and about a year old
i would like to get some new ones
the new ones on the g series looks better than the ones we have
and there the same cut and style
pop off and pop on
these are not cheap headphones they should have replacemnt parts
if they cant get us parts i guess the want us to buy new ones
for me if i cant fix the nice ones i have i guess ill just buy some other brand next time that has replacement parts