Headphones / Headsets / Microphones

[Russ-Cable]

Just wanted to give a heads up.. My G930 was cutting out repeatedly every few minutes.. Also noticed my wifes pc would loseconnection to the internet or have high latency.. The issue was these 2 were sharing the same channel (1 - 11).. My rtr was on channel 11 and was having the issues. So i changed to channel 1 (want a 6 channel minimum padding between channels) and this eliminated all issues I was having.. I dont know if there was a way to change the head sets channel as it was easier for me to just change the routers.. But I would assume by default this head set is set to channels 7 - 11 some where in that range.. so channel 1 would be the best choice if this is true.

[AtomX]

This headset is highly dissapointing, I have it hooked to my pc, with no other wireless devices other than my logitech performance nx mouse and sitting literally 2 feet away from the reciever/transmiter it will cut out literally every 30-45 secconds, this is the worst product I have ever purchaced, $160 down the drain and unless it get's fixed and fixed fast, I will never buy a logitech product again, considering the mic. issue is still not fixed... I don't see that hapening...

[Mitsuwa]

I am also having the exact same issues.  My device is only a few feet away from the usb dongle and everything that has previously been stated has been happening to me.  I've had it for a few months now and it is extremely annoying.  What a waste of money that could of been spent on other things.  I guess ill never buy another wireless headset and I will definitely think twice about buying logitech's.  I've always been happy with their products before, but this is very troublesome (especially for how expensive this headset is).

[ChoO-T]

Same issue here, apparently only when G930 software is running.

Also, when i run the software, it disconect my G930  automatically, reconnect, disconect .. again and again....

[MonthOLDpickle]

Any fix to this? It happens every now and than.

[krnred225]

I got my G930s a few days ago and this has been happening non-stop.

Unfortunately, both me and my roommate have wireless routers. I have, however, tried all sorts of different combinations of channels 1, 6, and 11 on both. Some days the headset decides to work, but when it doesn't, it cuts out every few seconds.

This is getting horribly annoying and I'm not sure whether to trade in the headset for a new pair, in case it's a fluke, or just get my money back from Amazon... It's strange because my friend who has significantly more wireless devices in his room doesn't seem to have any issues at all.

[CarterW]

Does your friend also have a G930? Can you try your G930 and receiver on his computer, or his on yours?

Also if you disable any wireless devices like a router and network card, do the interruptions stop? Is your router in close proximity to the headset or receiver? (Within a few feet).

Regards

[AtomX]

This isint just him, I am having issues with mine as well, and I have no wireless cards in my pc, nor do I have a wireless router in the same room, yet, the headset won't cut out when i am in the room the wireless router is in, it seams if you're within like 15' of the reciever it will just randomly go bonkers.... but the issue is that you can't have your reciever that far away and still charge your headset if you need to use it and it starts to die...

[krnred225]

My friend has a G930 headset and we've tried everything you've suggested to no avail. The router is within a few feet of my headset+receiver, but the headset still wouldn't function even with it turned off.

[krnred225]

Sorry for double-posting, but I've decided that it's a faulty headset and am going to trade Amazon for a new one. I'll update this post when I get it (but it could be weeks before I do).

EDIT: I finally got around to it and got a new one from Amazon. Works like a charm. Having a friend with the same headset helped a lot. Testing his on my computer was the biggest tip-off that my headset specifically was the problem.