Headphones / Headsets / Microphones

[chriscrewdson]

I have two of these headsets and they cout out for about 5-8 seconds every 3-5 minutes. This is terribly annoying. I guess I'll try to turn off everything in the 2.4Ghz range... Wireless, bluetooth... I can't turn off the other Logitech wireless things I have. 

Somebody didn't do a very good job with the wireless error correction. I know it's hard, but that's why these cose $150 right?

[ohms139]

Logitech has really dropped the ball on this headset. This is the first time in over 15 years of buying Logitech products that I am dissapoined in one of their products.

I thought that I may have just gotten a broken or faulty unit but after reading quite a few posts with the same issue I am beginning to think it was just poor quality control and testing when it came to the G930.

Logitech really needs to step up their game and fix this problem or issue recalls for this headset.

I for one am quite upset that I paid $135.00 for a headset that doesn't function properly.

I'm currently awaiting a new one in the mail for my RMA process, but I doubt it will fix the issue.

[ohms139]

Well I got my new headset in the mail 2 days ago and where it doesn't continually cut out like the old one, it still continues to cut out, just not at the rate the old one had.

I do think at this point it was a very poor decision on Logitech's part to design a wireless headset that works in the same frequency range as many wireless products these days and give you the inability to select which 2.4 GHz channel to run on to minimize this problem.

I will give it a few more weeks but if this problem persists I think I will contact Logitech RMA and see if I just swap it out for the G35 and take the loss on the money I paid for the G930 since it is too late to return it to Newegg.

[mirrth]

Terrible Product. While i have been burned by logitech products before (mostly keyboards and mice), this product has convinced me to immediately skip past any of their products. At this price point, to have had the same issues for months and months....its just...disappointing.

Having the sound cut out regularly, sometimes continuously, makes Raiding, FPS's, skyping, vent, teamspeak, and even Single Player games horribly frustrating. In some cases ive had to remove myself from raids because i can't hear calls being made, and/or cannot make calls myself. (*beep beep beep* *pause*)

Living in an apartment building, there is only so much i can do about other wireless traffic/devices/etc. Absolutely frustrating to have spent so much on a device that leaves me plugging in my iPhone headseat to the PC just to be able to play a game....kinda defeats the purpose.

TERRIBLE PRODUCT, WASTE OF MONEY...i've advised my Warcraft Guilds, L4D2 crew, TF2 clan, and various friend lists to avoid this product at any and all costs. If it works for you, thats great...now imagine you spend 160 bucks on it and everything you listen to or say gets *BEEP BEEP BEEPed* over.

[PieceMaker42]

I have has the headset for nearly 5 months. Sometimes I can go maybe an hour without it cutting out. Sometime it is unusable because it cuts out at least once every minute for 5-10 seconds. I won't lie this is really disappointing to see that such an expensive product has so many people who have issues with it. I have even tried the multiple suggestions on here to fix it by turning off wireless devices, but I live in a dorm so there is only so much I can do. I will think twice beofre getting another logitech product.

[Fal]

Just adding another victim to this mess. Oddly enough, it works flawlessly in a college dorm with MANY wireless devices around (even through a few walls), but at home with only a wireless router and the dongle 2-3 feet away from me, it cuts out periodically for a few seconds.

[ItsJono]

I'd like to know what bloody engineer thought it would be a good idea to pair this headset with RF technology?

In an age where we have multple devices using RF!

- nVidia 3D Vision Display Transmitter

- Wireless Xbox 360 Controller

- Wireless Xbox 360 Controller Receiver/Transmitter

- Wireless Routers operating on the 2.4GHz (which is a VAST MAJORITY OF ROUTERS!)

- 2.4 GHz wireless home telephone

- Television Remote

- Cable Television Remote

- etc

Maybe they didn't want to use Bluetooth because it would cut into profits?

[dz302]

Bluetooth uses the same 2.4ghz frequency, it's just a different protocol.

No one uses bluetooth anymore because it's unsecure, and didn't work with windows 7 for the first ~year.

[matthiasf16]

hey there

i have the same problem like every one else here on this topic i even get a new one on warranty and i still get the problem.

so i dont now what to do now .

do somone have and idee how to solve this problem or what causes the problem

some people tell me it is my motherbord :s

my system:

win 7 64bit

cpu: intelcore I7 920

motherbord : gigabyte x58A-UD3D  (first version)

ram : corsair 6gb 1600 Mhz triple kit

gpu : gigabyte 470gtx

ps : corsair 1000w

i have use a hdd from wd 500gb its like a year old ( wdc wd5000aaks-00YGA0 ata)

[chsoriano]

Just adding my voice to the mix in support of all the other complaints...

To be quite honest this is the most disappointed I have ever been with any company whom I've purchased any type of consumer electronic device from.  I have purchased Logitech devices since the 90s... I've owned keyboards and countless mice, the ZX-5300 5.1 speakers (which I still use and have been awesome since Day 1), several harmony remotes (I use the Harmony One almost every day still, great device), gamepads, console headsets, noice-cancelling headphones, C910 webcam, ClearChat PC headsets, and now the G930 (I sold my Razer Megalodon to purchase the G930)... and I've never had so many problems.

I've had this issue since about 2-3 months after owning my G930s, and just received a replacement set via RMA and am having the exact same issue. I've even tried completely disabling my router (in the other room) and all other wireless equipment in my home and the issue still occurs. I don't know what to do now...

The Razer Megalodon isn't wireless, but they're still great headphones -- best of all, they worked! But the worst thing is that Logitech hasn't come up with a solution for all the people this seems to be affecting. All I can say is I doubt I'll ever buy another headset of any kind from Logitech. I really hope issues like this don't start to affect your other products...