09-23-2012 03:22 AM
I just bought the headset the other day. It boasted of having a noise cancelling microphone; however it is picking up the sound from the headphones themselves. It is also picking up mouse clicks and keyboard noise.
I don't know if my headset is working properly or if I should take it back for a replacement.
Can anybody who has an H390 let me know if they get feedback from their microphone as well?
09-25-2012 02:52 PM
Can you tell us which Operating System are you using?
09-26-2012 02:47 PM
Try the following steps to fix this issue:
I hope this information helps.
09-27-2012 11:49 AM
The listen to device is disabled. The problem I've been having is the microphone picking up sound from the headphones themselves, which has resulted in people I'm on a call with hearing both an echo of their voice and the sound that's coming from my computer. There aren't any speakers that the sound would be coming through, so it has to be picking up the headphones.
09-27-2012 01:43 PM
You can contact the Logitech Customer Support team in your area for further assistance with this.