Headphones / Headsets / Microphones

[ARJMom]

I have a new H530 that is not being detected at all by Windows 7 Professional 64-bit.  My H555 is detected and works fine, with the exception that it now has a short in the wiring.  The USB port is fine. I've tried all USB ports.  Why is it not even being detected, automatically or if I try to manually add it.  Help?

[daleLogi]

Hello ARJMom

Try the following steps and see if it might resolve the issue:

1. Go to the Control Panel

2. Select Hardware and Sound

3. Then go to Sound

4. Select the playback tab

5. Check if the Logitech H530 USB headset is listed, if it is, make sure it is set as default

6. If the headset is not listed, right click on any device listed under playback then put a check on "show disabled devices"

7. Enable the H530 USB headset if it's disabled 

[christauff]

Great idea, but it didn't work for me.

This is clearly a major issue, from just a brief google search for "h530 windows 7".

Mine, after being plugged in and working for over a year, got unplugged after an upgrade to Window 7 64.

Now, plugged back into to every possible USB (8 connections possible), are no longer being recognized.

Is there a standard working solution for this issue?