10-09-2010 11:18 AM
I have a USB headset (H530) that suddenly quit working after running Windows Update (win 7) during the first week of October.
I have tried the following as an attempt at diagnostic:
- using a different USB device in this port (a flash drive) with success
- using the headset on what I believe to be a different USB bus (back of machine mounted to the mobo) with no success
- cursing (many people skip this step)
- prayer (multiple deities)
Since this headset uses Windows native drivers, I wondering if there is a Windows update that is affecting my ability to use this headset. Has anyone else run into this?
12-21-2010 08:34 PM
Just bought the USB Headset H530 and plugged up to my windows 7. Does not work. Device Manager has it listed under "other devices". Anyone know of a fix? Going to return it tomorrow and try another brand if I can find a fix tonight.
12-22-2010 02:20 AM - edited 12-22-2010 02:20 AM
Can you go to your control panel/programs and check to see what updates were applied during the first week of October? This might help us narrow down what the problem maybe.
03-15-2011 01:52 AM
I called tech support and tried several fixes involving the device manager and sound properties. However, the problem was narrowed down to my installation of Win 7. I reinstalled Win 7 and the headset works perfectly now.