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Logi Nu
Taoki
Posts: 2
Registered: ‎05-10-2012
0

H800 headset - How do you connect through Bluetooth in Windows 7?

[ Edited ]

Hi everyone. I just bought some wireless headphones from Logitech... the H800. They're really awesome and I love them! However, because my computer has a bluetooth adapter, I don't feel like taking up one extra USB port and device, so I wanna run them on Bluetooth instead of the nano-receiver. Although they work perfectly on the receiver, they won't pair properly on BT. My OS is Windows 7 Ultimate 64bit.

 

Windows detects the device and attempts to configure it. But at some point it says it's missing 3 drivers and cannot find them. Although I never heard of a Bluetooth device requiring a driver (unlike those connected through USB) I looked on the website for downloads and tutorials explaining how to connect via Bluetooth on the PC, but found nothing. Can someone please explain how to do this?

Retired Logitech Employee / Moderator (Inactive)
Cintech
Posts: 3,154
Registered: ‎04-01-2011
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Re: H800 headset - How do you connect through Bluetooth in Windows 7?

Hello Taoki,

 

The H800 makes use of A2DP. The Advanced Audio Distribution Profile is a Bluetooth profile that allows for the wireless transmission of stereo audio from an A2DP source. Based on your description, I suggest updating your Bluetooth drivers. Please contact your computers manufacturer to locate the correct update for your system.

http://logitech-en-amr.custhelp.com/app/answers/detail/a_id/26700/section/troubleshoot/crid/438/lt_p...

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Logi Nu
Taoki
Posts: 2
Registered: ‎05-10-2012
0

Re: H800 headset - How do you connect through Bluetooth in Windows 7?

I understand. My computer was built from parts which I assembled and installed myself, so there's no computer manufacturer. Bluetooth is not integrated into the mobo however, and uses an USB adapter which is like the headset's nano-transmitter in shape and size. Device Manager reports it as Generic Bluetooth Adapter, but the driver appears to be dated from 2006 (and was self-installed). I'll see if I can find an update for it, in case this is the known cause. Thanks for the help.

Logi Nu
gyaalu
Posts: 1
Registered: ‎08-09-2012
0

Re: H800 headset - How do you connect through Bluetooth in Windows 7?

Had a similar issue, using HP Elistebook 2560p.

 

looking on the HP support pages, seems Win7 does not come with A2DP software, HP provided these drivers via their webpages.

Note, it's not simply 'update drivers' once the headphones are paired.

 

The .exe for my particular PC supported the Broadcom 2070 bluetooth.

 

It connects fine, no need to plug in the nano. only problem is the sound is awful via bluettoh on the PC (fine by other devices)

Also noticed my Jabra headset works now as well.

 

Thought I'd share...