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H800 mic distorting
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01-24-2012 06:46 PM
Hi,
Has anyone been having issues with the H800 mic during internet calls?
I use the following:
- WIndows 7
- Microsoft LiveMeeting and/or Microsoft Office Communicator
- Using the RF dongle (my laptop doesn't have bluetooth built-in)
The issue I have seems to be intermittent. At times I've been laughed at during my calls, and I'm told I sounded like a darth vader with a bad asthma and it was very difficult to hear what I was trying to say. It can get quite frustrating.
I have 2 dongles plugged in side-by-side. The other is a Logitech Anywhere mouse (unifying) dongle. Not sure if this is a cause for concern. But since it doesn't happen consistently so I can't be sure. But removing it means that I can't use the mouse, which isn't an option (Needed during screen shares).
I also have a USB (wired) Plantronics headset which I have never had issue with. I prefer the H800 because my Plantronics only have a single side headset. Being able to move around without cables helps too.
If I could only resolve the mic issue, this would be a fantastic product for me. *fingers crossed*
Re: H800 mic distorting
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01-26-2012 08:35 AM
Hello Mainframe33,
Does the problem only occur when on an internet call? Does it happen if you try recording in something like Windows built in sound recorder? Have you tried a different application? i.e. Skype, MSN Messenger. The two receivers shouldn't be causing any problems, otherwise your sound would have problems as well.
Kind Regards,
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Re: H800 mic distorting
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07-29-2012 07:53 AM
The only issue that I have with this unit, is that after about 6 months of 'daily' use, the range is way down when using the RF dongle. It does not seem that bad with BlueTooth though. Also, if I walk out of range on the USB dongle, then walk back in range, once and a while, I have to do a battery pull to get it to repair. That is ticking me off just a little bit as too many battery pulls leads to fatigue and failure of the connecting mechanism.
