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sirix
Posts: 6
Registered: ‎06-03-2013

Issues with G930 Software crashing League of Legends

This may happen with other software or games as well, but I have noticed this recently. Whenever I have the G930 software running, there's about a 75% chance that when League of Legends tries to load, it will crash. Other than that issue, I have had other problems with the software: The sidetone level NEVER saves. The headset disconnects and reconnects frequently, sometimes multiple times an hour. Whenever the headset has to reconnect it removes all my previously saved settings and goes back to default. When I am using the software, the windows volume control barely works, it seems to lag and takes effect 30-45 seconds after I spin the wheel.

 

I am running 64 bit Windows 8, and I see a lot of people are having similar issues.

 

Here's what I've tried:

 

1) Receiver directly into the USB 2.0 port, have tried 4 of them on my Desktop. I also have 2 3.0 USB ports, have tried them, even though I know people have problems with usb 3.0.

2) Tried the entire process on my laptop which is also running Windows 8 64bit. Same exact result! Even the crashing League remained the same.

3) Removing the logitech software resolves ALL issues, but it also disables Sidetone, which is a feature I love.

 

Any help? I am on the verge of trying out the Corsair or Creative sets.

Support Specialist ★★★★
daleLogi
Posts: 5,969
Registered: ‎01-06-2010

Re: Issues with G930 Software crashing League of Legends

Hi sirix,

 

Can you try the following and see if it helps with preventing League of Legends from crashing while the Logitech Gaming Software is running:

 

  1. Launch the Logitech Gaming Software.
  2. Uncheck "Enable enhanced graphics" (Refer to the image).

 

ENHANCED GRAPHICS.JPG 

 

As for the G930 frequently disconnecting, try the following troubleshooting:

 

  • Check for wireless interference. Check for any other wireless devices near your computer like wireless router, wireless speakers, etc. If you suspect a device to be causing the interference, try turning it off or moving it away.
  • Try resetting the wireless connection between the USB receiver and the headset. Press the reset button (pin hole) on the USB receiver, then turn the headset on or if the headset is already turned on, turn it off, then on.

Regarding the issue with the volume controller, try restarting the HID Input Service:

 

  1. Press Windows key + R.
  2. Type services.msc.
  3. Restart it.

 

daleLogi

 

Support Specialist

 

 

 

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sirix
Posts: 6
Registered: ‎06-03-2013

Re: Issues with G930 Software crashing League of Legends

Thanks dale I will try these when I get home.

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sirix
Posts: 6
Registered: ‎06-03-2013

Re: Issues with G930 Software crashing League of Legends

Unfortunately this did not resolve the issues with crashing other software. Not using the program fixes all the problems but I cannot adjust sidetone.

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raxiel
Posts: 1
Registered: ‎06-11-2013

Re: Issues with G930 Software crashing League of Legends

go in C:\Program Files (x86)\League of Legends\rads\solutions\lol_game_client_sln\releases\0.0.0.232\deploy

and rename/delete LogitechGkey.dll and LogitechLed.dll this should fix the issue

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sirix
Posts: 6
Registered: ‎06-03-2013

Re: Issues with G930 Software crashing League of Legends

Wow thanks a ton, I will give this a shot when I get home. Much appreciated.

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XZeenon
Posts: 1
Registered: ‎07-01-2013

Re: Issues with G930 Software crashing League of Legends

I have the same issue with the crashing...

Every few games my League of Legends client will crash.

 

I've tried deleting the League of Legends G - Keys that appear inside the Logitech Gaming Software, but every time the game starts, they are re-downloaded, again.

 

I don't understand this.