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Onisonic
Posts: 1
Registered: ‎02-03-2013

Left side of headset stopped working

Bought this headset months ago and I didn't save the receipt or packaging, just today the sound stopped working in the left side. The right side of the headset works and the microphone works as well. I don't know how to identify it 

looks like that;
http://puu.sh/1Xgz2
Is there any way I could get a replacement?

Support Specialist ★★★★
daleLogi
Posts: 5,974
Registered: ‎01-06-2010

Re: Left side of headset stopped working

Hello Onisonic,

 

A Logitech USB headset usually comes with a two year limited hardware warranty. Call the Logitech Support Team of your region and provide the M/N, P/N and PID of the headset so they can check the warranty of the device and process a replacement. These numbers are usually either on a sticker on the headband or etched on the USB connector of the headset.

 

daleLogi

Support Specialist

 

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