Headphones / Headsets / Microphones

[brooke63]

Hey guys,

Ive had the F540 headset for about 3 months and first off it was working fine, but more and more people are mentioning to me that i keep cutting out, but i can still hear anyone else the same volume so the cable isnt disconnecting, but my microsoft headset doesnt cut out.

I am using this on an Xbox and havent tried it on any other console or computer.

It is wired through the phono adaptor into the D shaped AV port but i am using HDMI for display.

Has anyone came across this problem or should i be getting this replaced under warranty?

Thanks

Mark

[Cintech]

Hello brooke63,

Please see the following links:

http://logitech-en-amr.custhelp.com/app/answers/detail/a_id/20459/related/1

http://logitech-en-amr.custhelp.com/app/answers/detail/a_id/20456/section/troubleshoot/crid/438/lt_p...

http://logitech-en-amr.custhelp.com/app/answers/detail/a_id/20484/section/troubleshoot/crid/438/lt_p...

http://logitech-en-amr.custhelp.com/app/answers/detail/a_id/20454/~/using-the-f540-wireless-headset-...

If the issue persists, after reviewing your connections and changing to an alternate method if possible, Please contact Logitech Customer Care for your region.

[brooke63]

Thanks for the reply, i have checked everything and recabled it but still the same.

I have been told when they cant hear me when i mute then unmute the headset they can hear me again.