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olon
Posts: 1
Registered: ‎04-06-2012
0

Logitech usb microphone NOT WORKING!

Hi, I just recently bought this microphone new and when I plug it into my computer it says its a "UNKNOWN DEVICE", i tried all my ports it and still doesnt detect it. Restarted my computer and plugged it into every port so no good. Can anyone help please? My computer specs are:

Windows 7 Ultimate 64bit
Intel(R) Core(TM) i5-2500k CPU @ 3.30Ghz

8192MB RAM

AMD Radeon HD 6970

Retired Logitech Employee / Moderator (Inactive)
dhelpard1
Posts: 654
Registered: ‎03-03-2011
0

Re: Logitech usb microphone NOT WORKING!

Hello olon,

 

Based on the information provided, it seems as though your mic is defective.  If you are able to, please test your mic on a different computer.  If your problem persists, I would recommend contacting Customer Care for your region for further assistance and a possible warranty replacement. 

 

I hope this helps you out.

 

Sincerely,

 

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