04-06-2012 09:01 AM
Hi, I just recently bought this microphone new and when I plug it into my computer it says its a "UNKNOWN DEVICE", i tried all my ports it and still doesnt detect it. Restarted my computer and plugged it into every port so no good. Can anyone help please? My computer specs are:
Windows 7 Ultimate 64bit
Intel(R) Core(TM) i5-2500k CPU @ 3.30Ghz
AMD Radeon HD 6970
04-09-2012 10:57 AM
Based on the information provided, it seems as though your mic is defective. If you are able to, please test your mic on a different computer. If your problem persists, I would recommend contacting Customer Care for your region for further assistance and a possible warranty replacement.
I hope this helps you out.