05-27-2012 09:54 AM
I just purchased a C270 webcam and microphone set and both the microphone on the webcam and the microphone on the headset have a lot of static on them. I have figured out it is caused by my tv (which i use as the computer monitor). Is there a reason or solution for this?
06-28-2012 05:37 PM
Static sounds are often caused by microphone/speaker feedback or bad/inappropriate connection. You can at least minimize the static input by considering the following options:
- Try to disable the microphone on either the headset or the webcam, depending on which you would like use. Just disable this in Sounds Properties (for Windows Vista and 7: Start > Control Panel > Hardware and Sounds > Sounds > Recording tab > right-click on C270 Microphone or USB Microphone for headset > select Disable > click on OK). If the headset is plugged in via 2 jack plugs, just unplug the pink jack plug (microphone).
- If you are using external speakers, level the television volume down to zero.
- Make sure that the microphone is as far from the speakers as conveniently possible.
Hope that helps to address the issue.
Support Home Page | Downloads | Contact Support | Manuals | Warranty | Check Rebate Status
If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
All opinions written here are my own and do not necessarily reflect the views and opinions of my employer.