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Logi Nu
Reorp
Posts: 2
Registered: ‎03-22-2012
0

New G930 Won't turn on

Okay, so I have been using the Headset, Talking on it and using the headphones plainly. I just recently bought them to replace a speaker that went out on my G35 headset today from a bestbuy. Everything on the G930 was working fine, the battery goes down t atleast 24 minutes left. I plug the Headset into my computer to charge as I go off to play on a different console to waste some time, I come back and the battery meter for the 'G930 settings' is completely black and I thought of this as It was done...So, I unplug it and plug just the USB in, I press the button, then I try to hold it for three seconds like it says, and still no response from the headset, It may light up for that half second after I plug it in completely but now it won't even bother to tell me how much the battery is charged, and it says Im having USB connectivity problems, I tryed to reconnect the USB but pressing the power button on the headset to reconnect doesn't work at all,

Give me a solution or Should I really return these after the first day of purchase?

Logi Nu
Reorp
Posts: 2
Registered: ‎03-22-2012
0

Re: New G930 Won't turn on

Update: I left it charge over night and I come back, The light is a steady orange for 'fully charged'. I unplug it directly and just plug in the Wireless usb instead, 'Headset is expereincing connectivity problems with USB, please try moving USB to different port directly.' Tryed this, It didn't work.

Retired Logitech Employee / Moderator (Inactive)
Cintech
Posts: 3,154
Registered: ‎04-01-2011
0

Re: New G930 Won't turn on

Hello Reorp,

 

Please contact Logitech Customer Care for your region directly.

 

Best Regards,

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