02-03-2011 06:20 PM
Attempting to send a message to Logitech about the poor mic quality, in an attempt to hopefully add to the fire and get the ball rolling... Where the hell is the PID or S/N on a pair of G930s?
02-03-2011 10:11 PM
I think I found most info on the USB dongle.
Also, Good luck, I contacted their support already.... got a automated reply telling my to try it on different computers and check my recite if it still was under warranty.... After that I lost all hope.
02-05-2011 09:08 PM
I want to generate a support ticket on this headset too and have encountered the same problem. I've found two labels, one at the inside/top of the headband next to the strip of memory foam and the other on the USB dongle; the P/N and M/N are on both labels but neither has a PID or S/N.
11-11-2011 01:02 PM
The location of the PID or S/N for your G930 can be found here.
I hope this helps you out.
05-31-2012 01:41 AM - edited 05-31-2012 01:41 AM
I was also wandering where the PID was. After a 1 1/2 year of 8 out of 10 experience with this headset. I fell in love but have a love hate relationship with it. Software could be better, but now I'm having sound go out for 30-45 seconds then coming back followed by what sounds like popcorn popping. After a week of troubleshooting I put in a request for a replacement. Logitech have been very good with warranty and replacement and I hope they come thru this time again because like many of you I have 6-10 logitech hardware that I absolutely love. I called the 646 number 5/30/12 @ 1pm-2pm PST and waited 20 mins 2 times to randomly get disconnected without talking to anyone. 3rd time I waited for 30 mins and again got disconnected without talking to anyone. Logitech please address this problem. We love your gaming hardware!!!