06-28-2012 01:24 AM
I'm just curious to know if its just me or is anyone having or previously had the same issue with these **bleep** headsets? The problem I have is that the left side ear cup, driver or whatever you want to call it falls off. The issue I'm having is at the back of it there is a small plastic plate with four screws in each corner that holds the ear cup to the headband. Now the problem I'm having is the plastic plate is cracking. First time it was right down the middle of the area of the screws and the ear cup fall off. this time the third or forth replacement (other problems like no sound or no power after the first charge) its started cracking in the same area on the same side but down the middle. I put them on the other night and all of a sudden heard a cracking sound before the headphones were even turned on! Looked closely and notices a almost hairline crack starting to form... I'm not at all happy.
Photos so you guys can see what I mean as its hard to explain lol:
First headset: http://i.imgur.com/RpuHw.jpg
Fourth headset: http://i.imgur.com/szNrJ.jpg
07-10-2012 08:29 AM
Base on the notes and photos that you've sent in, it's already a hardware problem.
Please contact customer support in your region for warranty replacement.
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07-10-2012 02:17 PM - edited 07-10-2012 02:18 PM
Already have and they have been sent back nearly two weeks ago and I'm still waiting for my refund. I can't say I'm overly thrilled with Logitech's Quality control or the support...