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Support Specialist ★★★★
Vanessa1031
Posts: 5,561
Registered: ‎07-11-2012

Re: Razer- and Logitech software not compatible with each other?

[ Edited ]

Hello Illanair,

 

That's very good news and thank you for keeping us updated on this! :smileyhappy:

 

Best Regards,

Vanessa
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GabrieleM
Posts: 1
Registered: ‎05-12-2013

Re: Razer- and Logitech software not compatible with each other?

Hello, I have a problem when they left the drivers logitech gaming software 8.45 and 8.60. The only driver that seems to work is version 8.40.83. The problem is a conflict between the mouse razor imperator 2012that uses 2 software: Razer Synapse 2.0 and Razer Imperator driver  2.02. The operating system is windows 7 64 bit.

If I install the latest versions of the software my logitech keyboard G510 and Razer Imperator 2012 begin to blink and do not respond to commands.

Best redards.

Waiting for a kind reply.

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Vanessa1031
Posts: 5,561
Registered: ‎07-11-2012

Re: Razer- and Logitech software not compatible with each other?

Hello GabrieleM,

 

Thank you for the update on this!

 

Let me forward this formation to the Engineering team and explain to them that the LGS latest version 8.46 is also conflicting with the Razer software.

 

Meanwhile, let me suggest keep using the LGS version 8.40.83 since this version of the software works for you.

 

I'll reply once I receive an update! 

Vanessa
Support Specialist


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zumberts
Posts: 2
Registered: ‎05-13-2013

Re: Razer- and Logitech software not compatible with each other?

[ Edited ]

Hello everyone.

 

Just came to say that I don't even have the Razer Synapse program installed and I still have this problem. I'm in the process of downloading an older version and will update.

 

Edit: Just installed 8.35 and it seems to be working perfectly! Thanks!

Support Specialist ★★★★
Vanessa1031
Posts: 5,561
Registered: ‎07-11-2012

Re: Razer- and Logitech software not compatible with each other?

Hello zumberts,

 

We appreciate you providing us with an update on this, and we'll take this into consideration.

 

Best Regards,

Vanessa
Support Specialist


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DarkSoroush
Posts: 1
Registered: ‎05-18-2013

Re: Razer- and Logitech software not compatible with each other?

[ Edited ]

I am now in 8.46.27 and same problem with my razer keyboard and mouse. It is not about Razer's drivers because it is going to happen even with default MS drivers for mouse and keyboard. It just seems like new version of Logitech software (and not drivers) is not compatible with razer devices and want to know if they are logitech or not. Something like that from my understanding of problem.

Any way, I downloaded 8.35 and going to install it in next startup because I am currently in safe-mode. :smileyhappy:

Hope you solve it sooner so we can use new version of logitech drivers too.

Support Specialist ★★★★
Vanessa1031
Posts: 5,561
Registered: ‎07-11-2012

Re: Razer- and Logitech software not compatible with each other?

Hello DarkSoroush,

 

We're still checking on this and I'll be sure to forward this information to the Engineering team for further reference.

 

Best Regards,

Vanessa
Support Specialist


Support + Download | Contact Support | Manuals | Check Rebate Status
If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
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Sek0n
Posts: 4
Registered: ‎05-24-2013

Re: Razer- and Logitech software not compatible with each other?

[ Edited ]

Just wanted to chime in here. Haveing the same problem.

 

Took my a while to realize what was causing it, but it's the same exact problem that is talked about here.

 

I have a G930 headset with 8.46.27 LGS, and a Razer Naga+Nostromo with Razer Synapse 2.0, on Win8x64.

 

It doesn't happen every time, but often enough to get me really frustrated. When it happens my mouse(naga) and keyboard(logitech with latest setpoint) both completely stop working, and the backlights start slowly pulsing. The only way to fix it is a reboot. (sometimes more than one reboot is needed)

 

My Naga which is using the same software as my mouse is uneffected, so it seems to be specific to the mouse and keyboard drivers.

 

If you need any extra info(like dxdiag or anything), I'd be glad to provide. This issue is quite annoying when it happens.

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TSHermes
Posts: 1
Registered: ‎05-28-2013

Re: Razer- and Logitech software not compatible with each other?

Same problem here.  I have had the Razer Naga 2012 and the Razer Lycosa keyboard for about a year with no problems, however I just purchased a Logitech G430 headset and plugged it in to my usb port in order to download the drivers.  When the logitech software downloaded my mouse and keyboard began flickering and would not work until I uninstalled the logitech software and both razer softwares.  It was the Razer Synapse 2.0 and Lycosa software.  I'm going to attempt downloading the logitech software first and see if I have any luck like the previous poster.

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spoonwzd
Posts: 2
Registered: ‎06-17-2013

Re: Razer- and Logitech software not compatible with each other?

Just to add to this thread, I am also duffering this issue.

 

I have a Razer BlackWidow Ultimate keyboard and Razer Deathadder mouse combined with a G35 headset. I thought it was the Razer software at first, but it isn't until the Logitch Gaming Software loads on startup after login that the problem actually occurs.

 

Same as all of the above entires, as soon as LGS runs the Razer Keyboard and Mouse no longer function and the lighhts on both flicker on & off.

 

I'm not sure if this helps, but the problem doesn't seem to occur if after a failure I fully power off the PC and switch the power off at the PSU - I can then run LGS quite happily with the Razer peripherals attached after booting back up, but if I then warm restart the PC the issue reoccurs.

 

This problem does not occure in LGS v8.20 but does occur in LGS v8.46.