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Mythzil
Posts: 1
Registered: ‎01-12-2014

Trying to use voice morphing for my G930.

My logtiech gaming software won't let me click on anything when i open it up. That's the only problem. I can see everything, even my headphones show up but it wont let me navigate or change anything.

Support Specialist ★★★★
jc1990
Posts: 4,496
Registered: ‎08-02-2012

Re: Trying to use voice morphing for my G930.

Hi Mythzil,

 

Could you please try the following with your Logitech G930 Wireless Gaming Headset:

 

1. Open the Device Manager and expand the Sound, video and Game controllers section.
2. Right click on the Logitech G930  and select uninstall.
3. Unplug the G930 and restart the computer.
4. After the computer boots up, plug the G930 into a different USB and wait for the drivers to automatically reload.
5. Once the drivers are installed you should get a message saying "Your device is ready to use".
 
Clean Install for Logitech Gaming Software:
 
1. Uninstall LGS from your computer.
2. Download LGS from the G930 Downloads Page and save the file.
3. Access the System Configuration Utility and go to selective startup mode. (FAQ 228)
4. Install LGS from the file that you have previously saved.
5. Check the settings and verify that the are all working properly.
6. Restore your system. (FAQ 228)
7. Launch LGS and check to see if the issue persists.
 
Please give this a try.
 
If the issue persist, please place a call to our Logitech Phone Support center to see how we can help.
Kind regards,

Camacho
Support Specialist

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