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Logi Nu
giggled
Posts: 2
Registered: ‎03-12-2013

Wireless Headset H600 not working.

The only time I hear sound is from the headset itself, whenever it's on or when the volume is up all the way. Under playback/recording devices, they're both default after I disabled my other devices. When I do audio troubleshooting, it says that "No Audio Output is Installed" or that it's disabled. I installed it, and the drivers are updated, and it's not disabled under device manager. The mic isn't detected and doesn't work whenever I try Speech Recognition, either. There's not even the volume/sound detecting bar next to the mic under the recording devices tab.

 

 

When I click on them both under the playback and recording tabs, the only tabs there are "General", "Levels" and "Enhancement", missing one or two other tabs like Advanced. 

 

I really don't know what to do anymore-- help?

 

I have Windows 7 Home Premium and a laptop with integrated speakers/mic, which I've already disabled. 

Support Specialist ★★★★
daleLogi
Posts: 5,987
Registered: ‎01-06-2010

Re: Wireless Headset H600 not working.

Hello giggled,

 

A possible fix you can try to resolve the issue with your Wireless headset H600 is to restart the Windows Audio service:

 

  • Press on the Windows key+ R.
  • Type services.msc in the Run box to open the list of services running in the system.
  • First, make sure that  “Plug and Play” service is enabled.
  • Then, restart the Windows Audio service.

daleLogi

Support Specialist

 

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Logi Nu
giggled
Posts: 2
Registered: ‎03-12-2013

Re: Wireless Headset H600 not working.

Thanks, but that didn't work. Everything is still completely the same as it was.

Support Specialist ★★★★
daleLogi
Posts: 5,987
Registered: ‎01-06-2010

Re: Wireless Headset H600 not working.

Hello giggled,

 

Is the issue persistent on different computers?

 

daleLogi

Support Specialist

 

If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.

 

Logitech 

 

Support Home Page | Downloads | Contact Support | Manuals | Warranty | Check Rebate Status 

All opinions written here are my own and do not necessarily reflect the views and opinions of my employer.