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Logi Nu
oozekip
Posts: 4
Registered: ‎12-27-2011
0

serious g35 problem.

ok, so i left my computer on over night and for most of the day, like i usually do, and when i came back, my headphones wernt working. I have been usisng these since around christmas and nothing like this has happened. so i tried unplugging it and plugging it back in, nothing. restarting, nothing. i tied plugging it into teh rear usb ports on my comp, but that didnt work either, so i tried restarting again. this time it worked! sort of, now every once in a while the audio cuts out for a few second sand my mic doesnt work and it comes back on.

Retired Logitech Employee / Moderator (Inactive)
Cintech
Posts: 3,154
Registered: ‎04-01-2011
0

Re: serious g35 problem.

Hello oozekip,

 

I suggest trying your G35 on a different computer, this will determine if you have a hardware issue or not. If the issue follows the headset to a different computer, please contact Logitech Customer Care for your region.

 

Best Regards,

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