Internet Headsets + Phones (READ ONLY ARCHIVE)

[squone]

Bought a Logitech ClearChat Comfort USB today, and plugged it into my computer which runs Windows XP Pro, x64 edition. It asked me for 2 files, usbaudio.sys and hidserv.dll.

I located both of them on my computer and it then proceeded with the install, after which it told me there was a problem and it was not installed correctly. I looked in the control panel under the sounds and audio devices listing, and it showed that a Logitech Headset was connected, but the drivers were not installed.

I tried again to install it, (disconnected usb, reconnected, etc) and it came up with an error message saying that the drivers are not valid for this platfom. I am now very confused because I was under the impression the drivers are WINDOWS drivers, so how can they not be valid for the platform they are bundled/coded with?

It also says Windows XP compatible on the box, which it seems it isn't.

Any help would be very much appreciated.

Message Edited by squone on 05-27-2009 02:25 AM

[Mike_M]

Hi,

Believe it or not the issue is with your OS USB audio drivers. They are probably not installed properly. Make sure all the updates and patches are installed in your OS.

[squone]

Hey,

You're correct. I found I need these files, but for 64bit XP, not 32 bit. I have looked on microsoft.com and tried auto updates but it's not working. If someone else with 64 bit XP would be able to supply them that would be absolutely brilliant. Files listed below. My email is sc1byron@gmail.com.

5.1.2601.0     279,552  Aec.sys       Itanium 64-bit
5.1.2600.16  1,048,064  Dxmrtp.dll    Itanium 64-bit
5.1.2600.16     13,824  Splitter.sys  Itanium 64-bit
5.1.2600.16    200,704  Usbaudio.sys  Itanium 64-bit
5.1.2600.16     68,352  Usbuhci.sys   Itanium 64-bit