Internet Headsets + Phones (READ ONLY ARCHIVE)

[hatori1181]

I purchased a clearchat USB headset a while ago. when I plugged it in, windows XP automatically detected it and I was off and running. Yesterday, I unplugged the headset to change where it was plugged in, and Windows suddenly has no clue what to do with the headset. it know it's a logitech USB headset, but it refuses to register the device without proper drivers. I have no clue where the driver disc has gotten to. I really want to talk to my friends on skype. please help me out!

[ELIDEN]

im having the same problem... i plugged it in and it didn't detect my headset. "Usb Device Not Recognized"

[Mike_M]

Hi hat,
You may need to update your Operating System. You may also want to delete all composite USB devices in Device Manager/USB Serial Bus Controllers.

[Mike_M]

Hi EL,
Please contact Technical Support for a replacement.

[Zamboni]

I'm having trouble with this headset in Vista too.
Immediately after installing it I could not get it or my SB FX Fatality Pro to produce sound until I switched back and forth between the two devices a couple times.
That was the start of the trouble. Then my video games started to throw exceptions from ntdll.dll
Nothing I did could correct this until I used the restore point feature of Vista to rollback prior to the installation.

From what I've seen in the other posts we're all in the same boat. Some digging in google turned up some information - that the SP1 for Vista introduced a change to the usbaudio driver that is the root of the mischief.

Have a look:

http://support.microsoft.com/kb/941600
http://support.microsoft.com/kb/933262

http://blog.tmcnet.com/blog/tom-keating/microsoft/windows-vista-usb-audio-driver-problem-fixed.as
http://www.theregister.co.uk/2008/04/16/vista_defender_sp1/

[Ruddiga]

I would like to take this opportunity to thank Logitech for maufacturing, marketing and then selling what can only be described as the 'biggest heap of **bleep**' I have ever paid money for.

I have tried to use this headset on four different machines in my office which are all up to date. Your short answers to contact tech for a replacement are a joke. Send me a replacement!!! I can ASSURE you it will not work.

Thanks for leaving me $60.00 out of pocket. I'll never buy Logitech again, your a disgrace.

[biada]

I upgraded to SP3 and now this stupid pos stopped working? Windows DETECTs it, installs it and says its ready for use but its not working at all.. It powers up and can i adjust the volume, but i don't hear anything?

[biada]

Ok, I found the problem, after the SP3 update, windows doesn't automatically switch to headphone play. So, every time I need to use the headphone, I have to manually set up on in the control panels.

go to:
>> Control Panel
>> Sound, Speech and Audio Device
>> Sound and Audio Device
>> Audio >> Default Device >> Select Logitech USB headphone and apply.

[coldapoy]

im also having the same problem... i plugged it in and it didn't detect my headset. "Usb Device Not Recognized"

and please dont tell me its broken and i have to replace it...

please email me some answers. thanks 

[CamIAm]

hmm... mine works fine.  On all of my machines.  Sorry if you got a broken one but these things happen.  I envy you that every product you've ever purchased in your life has been perfect and you never drew a bad one, but occasionally manufacturing defects happen.  And given your options, if you got a defective one, include getting a FREE replacement because Logitech warrantees their products, your attitude is a little unhelpful.  There is an answer to your question, but you said "don't tell me to get a replacement" - so what do you want to be told?