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Logi Nu
ieve
Posts: 2
Registered: ‎05-05-2009
Accepted Solution

ClearChat PC Wireless not connecting - Light remains blinking green

Hi I have tried everything the setup says with no luck. All I am getting is a blinking green light. I am running Vista Home Premium. Please can you advise on what else I can try

Retired Logitech Employee / Moderator (Inactive)
Mike_M
Posts: 5,162
Registered: ‎03-29-2007

Re: ClearChat PC Wireless not connecting - Light remains blinking green

Hi,

Does the product show up in the Sound config aplication?

 

Thank you for your post.

Logitech Customer Support for further assistance.
You can also Email Us


Regards,
Mike
Logi Nu
Edsberger
Posts: 2
Registered: ‎05-10-2009

Re: ClearChat PC Wireless not connecting - Light remains blinking green

[ Edited ]

First of all, excuse my english, im swedish...

I have the same problem! The light is blinking green on the connection-thing and the headset. The headset used to work fine but then i had that "left ear cup problem" and returned the headset and got a new one, but the connection-thing and the chargewire is still the same. When i got the new headset i plugged it in and there it was... a green blinking. And since this headset dont have any drivers i have no idea what to do... Please have an answer to our problem.

 

Yes it does show up in the Sound config aplication... 

Message Edited by Edsberger on 05-10-2009 08:17 AM
Message Edited by Edsberger on 05-10-2009 08:17 AM
Retired Logitech Employee / Moderator (Inactive)
Mike_M
Posts: 5,162
Registered: ‎03-29-2007

Re: ClearChat PC Wireless not connecting - Light remains blinking green

Hi,

Try this:

 

How to re-pair the ClearChat PC Wireless headset to the receiver or a replacement receiver


1. Turn on the ClearChat PC Wireless headset.
2. Insert the dongle into a free USB port.
3. Press the MUTE and VOL- (down) on the right earpiece until the headset LED blinks green fast (15 seconds).
4. The receiver will be blinking green slowly. Use a small paperclip to insert into the Connect hole/recess. Press the recessed button until the       receiver LED blinks green fast (usually takes 1 second).

   NOTE: Make sure the receiver has been connected to the computer and is recognized correctly before resetting it.]

5. Within 10 seconds both the receiver and headset LED will change to solid green, indicating that they are now connected to each other.

Thank you for your post.

Logitech Customer Support for further assistance.
You can also Email Us


Regards,
Mike
Logi Nu
ieve
Posts: 2
Registered: ‎05-05-2009

Re: ClearChat PC Wireless not connecting - Light remains blinking green

Thank you so much Mike. They are working perfectly now. Amazing sound quality!!!!!!!!!!

Logi Nu
Edsberger
Posts: 2
Registered: ‎05-10-2009

Re: ClearChat PC Wireless not connecting - Light remains blinking green

It works for me also! Thanks a lot Mike! :smileyvery-happy: By the way, I forgot to say that I have Windows XP. I saw that Ieve had Vista so i just gonna say this to anyone who reads it...Mikes instructions works for both Windows Xp and Vista.
Retired Logitech Employee / Moderator (Inactive)
Mike_M
Posts: 5,162
Registered: ‎03-29-2007

Re: ClearChat PC Wireless not connecting - Light remains blinking green

Hi Eds,

You are re-pairing the dongle and headset so there is no OS or software involved. This will work regardless of OS.

Thank you for your post.

Logitech Customer Support for further assistance.
You can also Email Us


Regards,
Mike
Logi Nu
SutoLi
Posts: 1
Registered: ‎06-10-2009

Re: ClearChat PC Wireless not connecting - Light remains blinking green

[ Edited ]
I'm having that same problem, my issue is, the only ports that pick it up are in the back, making the reciver turn away from me, and I don't even think the Long dongle is picked up by the computer. When I first got my first headset, I didn't have to sync up like this..maybe there's another way?


Edit:smileyfrustrated:ome versions of the reciver will require a VERY small pin, but all was fixed.
Message Edited by SutoLi on 06-10-2009 04:07 PM
Logi Nu
PacificForLess
Posts: 1
Registered: ‎01-25-2010

Re: ClearChat PC Wireless not connecting - Light remains blinking green

my receiver and headset were both working fine, now i can't get them to work. i tried to re-sync them, but the problem seems to be that the receiver is not connected correctly to the computer (not being recognized). how do i do this?

 

  • headset fully charged, blinking green while on.
  • receiver blinks for a few seconds when first pluged in, then goes off entirely and can't be restored.
Retired Logitech Employee / Moderator (Inactive)
Mike_M
Posts: 5,162
Registered: ‎03-29-2007

Re: ClearChat PC Wireless not connecting - Light remains blinking green

Hi,

Please contact Technical Support for a replacement.

 

Thank you for your post.

Logitech Customer Support for further assistance.
You can also Email Us


Regards,
Mike