10-13-2009 11:11 AM - edited 10-13-2009 11:21 AM
It must be a defective headset. I tried it on 2 different computers (a Dell laptop running Vista, and different desktop running Win7 RTM 32-bit) and plug&play detects and installs drivers, but the volume slider still drops to zero.
I also tried it on several USB ports on my system, which is running Win7 RTM 54-bit.
Now I just need to figure out if it is still under warranty. -- update, just checked. It was purchased from Buy.com on 8/4/2008. Since it is under a 2 year limited warranty, I might be able to get this problem resolved. Hooray!!
Now if only I could email someone at customer service and figure out how to take care of this.... :-)
BTW Mike, thanks for your responses.
10-13-2009 02:21 PM
04-22-2010 12:24 PM
07-12-2010 07:02 AM
same problem with windows XP professional SP2.
i managed to make it work right disconnecting the device, reinstalling its driver and audio drivers, then rebooting and
plugging back the headset....BUT suddenly, after a couple of minutes, volume started dropping down again.
i'm starting to wonderi if it's a volume knob problem and *not a sw one.
henk1953, i saw ur post and i'd like to know how u disassembled the headset.