01-07-2009 04:30 PM
I purchased this headset this afternoon and plugged it in to test. The sound works perfectly, but the microphone isn't being identified. It is plug-and-play, with a microphone jack and headphone jack, no USB. I have tried the front and back ports, no luck. I have tried reinstalling my audio drivers, restarting, reading some posts here for any clues or solutions, read posts elsewhere for help, and still no luck. I use Windows Vista Home Premium. I tried plugging it into my parent's computer, and it worked perfectly. They use Windows XP Pro. This is the first problem I've had with Logitech products and Windows Vista, any help would be much appreciated.
01-08-2009 02:40 PM
01-09-2009 10:03 AM
We can spell things out clearer with more info. Follow the instructions in the sticky, and when you run into a hiccough, come and report exactly what you're looking at that isn't what you see in the sticky. Remember, you're not looking for "Logitech USB Headset", but the name of your sound card. So in Control Panel -> Sounds And Audio Devices, under the "Audio" tab, you should have your sound card listed under both sound playback and sound recording. And so on. When you hit a place where you can't follow the sticky (i.e. you don't see any options under sound recording, or you can't select microphone levels, or whatever) come tell us what it is. "It isn't being recognized" isn't enough info. It's no problem not being computer literate, but don't guess what the problem is ("the device isn't being recognized"), tell us every detail about what you're seeing, and we can try and guess what the problem is.
Thanks, hope to help,
01-09-2009 02:46 PM
01-10-2009 02:53 PM
01-14-2009 10:24 AM - edited 01-14-2009 10:24 AM
Gar - I had the same issue. I have 2 things going on. 1. My mic won't work from the front jacks. 2. From the back jack, the microphone had to be in my mouth for the MS recognition software to pick it up.
Try eating the microphone (being pretty literal too) and see if that works.
For what it's worth, once I realized sound could be picked up... I tried the Skype test call, and I could hear myself played back with the mic at normal levels. Just not sure why my front mic jack won't work.
Also with a Dell.
01-15-2009 08:15 AM