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Logi Nu
Cairo
Posts: 3
Registered: ‎03-06-2009
0
Accepted Solution

Logitech Clearchat Headset not dected by Vista

Hi. I have an internet headset with mic that was detected and work perfectly with Vista until I did a reinstall of Vista. Now I plug it in and hardware wizard doesn't intsall the headset and it doesn't work   - the mic does but not the headset.

It's a set with a pink and a black prong.

Retired Logitech Employee / Moderator (Inactive)
Mike_M
Posts: 5,162
Registered: ‎03-29-2007
0

Re: Logitech Clearchat Headset not dected by Vista

Hi,

It's your sound card drivers.

Thank you for your post.

Logitech Customer Support for further assistance.
You can also Email Us


Regards,
Mike
Logi Nu
Cairo
Posts: 3
Registered: ‎03-06-2009
0

Re: Logitech Clearchat Headset not dected by Vista

Thanks. Can this be the case if the computer is still not detecting that i have plugged a headset in, only a microphone?

Retired Logitech Employee / Moderator (Inactive)
Mike_M
Posts: 5,162
Registered: ‎03-29-2007

Re: Logitech Clearchat Headset not dected by Vista

Hi,

The computer will not see analog devices plugged into your sound card. The sound card is the interface the Operating System sees. There is no way for the Operating System to see past the sound card. The only drivers are for your sound card.

Thank you for your post.

Logitech Customer Support for further assistance.
You can also Email Us


Regards,
Mike
Logi Nu
Cairo
Posts: 3
Registered: ‎03-06-2009
0

Re: Logitech Clearchat Headset not dected by Vista

Thank you very much, I reintalled the sound card driver and it worked a treat. HP couldn't pick that up!!
Logi Nu
Felixir
Posts: 4
Registered: ‎03-06-2009
0

Re: Logitech Clearchat Headset not dected by Vista

Where would I find the sound card under device management?
Logi Nu
cyndelaq
Posts: 1
Registered: ‎06-20-2009
0

Mic not working with Ventrilo

Hi,

 

I recently bought a Headset w/ a mic and I have been trying to use it with an internet communication program called Ventrilo but the mic isn't working. Now I'm not sure if the problem lies with Ventrilo or with my mic, accordingly to Ventrilo I do not have any sound driver available for use but again, I'm not sure if I need sound drivers that support my Logitech product or that Support Ventrilo itself. 

Logi Nu
coowhip2121
Posts: 3
Registered: ‎06-25-2009
0

Re: Logitech Clearchat Headset not dected by Vista

[ Edited ]

Which driver did you need?

link?

 

This message is from Mike M a moderator.

Are you trying to convey the idea that you have drivers?

 

Message Edited by Mike_M on 06-25-2009 01:16 PM
Retired Logitech Employee / Moderator (Inactive)
Mike_M
Posts: 5,162
Registered: ‎03-29-2007
0

Re: Mic not working with Ventrilo

Hi,

It would help if we knew what headset you had, Logitech currently has 15 or so headsets in various marketplaces.

 

Thank you for your post.

Logitech Customer Support for further assistance.
You can also Email Us


Regards,
Mike
Logi Nu
cobrastriker
Posts: 1
Registered: ‎07-08-2009
0

Re: Mic not working with Ventrilo

[ Edited ]

how do I get mic to work on my headset with vista?

it is a ClearChat Stereo Headset

Message Edited by cobrastriker on 07-08-2009 12:34 AM