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Premium notebook headset mic issues
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02-18-2009 12:38 PM
Just got these today. plugged them into my laptop (analog) and while I can get sound I can't seem to get the mic to pick up anything. I was worried that perhaps the mic was broken. I plugged in through the USB dongle and everything worked fine. I'd rather not use the USB deal because then I have two audio ports not in use and one less usb port.
I should point out that the build in mics in my laptop pickup wihout a problem and if I plug the headphone jack into the mic port and yell into it, it picks up.
Solved! Go to Solution.
Re: Premium notebook headset mic issues
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02-18-2009 03:43 PM - edited 02-18-2009 03:46 PM
Hi Und,
Have you considered the mic in jack on your computer as being the source of the issue?
The on board mic does not go through this connection. If the mic works in USB mode the whole product works as the two jacks plugs connect to the USB dongle.
I understand that the mic is the end point of the issue but it is not the sole point of failure.
Logitech Customer Support for further assistance.
You can also Email Us
Regards,
Mike
Re: Premium notebook headset mic issues
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02-18-2009 03:54 PM
Well that was my first thought, which is why I plugged the headphone jack into the mic port. Since they work on the same principal I was able to get audio input through my right headphone. That leads me to conclude that the jack is not the issue. I assume the mic although having a double banded jack is in fact mono. Perhaps it transmits through left channel? Maybe the fact that I can only pickup through my headphones with the right earpiece indicated that it IS in fact a problem with the jack?
Thanks
Re: Premium notebook headset mic issues
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02-18-2009 04:49 PM
-Mike
