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Logi Nu
mahood
Posts: 1
Registered: ‎11-23-2009
0

USB Headset A-0374A Constantly Connects and Disconnects

Hi,

 

I have had my Logitech USB Headset for about two and a half years, and in that time everything has worked properly.

 

This morning, I plugged the headset into a USB port and noticed something odd happening. My HardwareGrowler notifications showed the headset to be connecting and disconnecting in turn freuquently, as seen here: http://dl.dropbox.com/u/1219395/myheartbrokewhengrabupdid/headset.swf

 

This behavior repeated in every port I tried, while all other devices are functioning properly even when connected to those same ports. I also got the same constant connecting/disconnecting notifications while the headset was connected to my laptop.

 

I'm running Mac 10.5.8 on my desktop and 10.6.2 on the laptop.

 

I'm assuming it's a short in the wire somewhere, although from the outside the set looks brand new and without any kinks in the cable. I couldn't find a description of such behavior in any of the other forum posts, so I thought I'd post here to try to get a solution before buying a new headset.

Retired Logitech Employee / Moderator (Inactive)
Mike_M
Posts: 5,162
Registered: ‎03-29-2007
0

Re: USB Headset A-0374A Constantly Connects and Disconnects

Hi,

I think your assumption is correct. There is a wire loose somewhere causing the intermittent connection.

Thank you for your post.

Logitech Customer Support for further assistance.
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Regards,
Mike