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gregwb
Posts: 1
Registered: ‎08-09-2009
0

Windows won't recognize headset all of a sudden

I have a ClearChat Pro USB and for some reason, WIndows XP says it's either malfunctioned or it doesn't recognize it when I plug it in. I had just used it Friday and it worked fine. I thought I had to update the USB drivers, but it said it couldn't find a newer version. I was able to plug in other things that worked fine, so it isn't the laptop.

Is there something else I can do? Or should I just suck it up and buy a new one?
Retired Logitech Employee / Moderator (Inactive)
Mike_M
Posts: 5,162
Registered: ‎03-29-2007
0

Re: Windows won't recognize headset all of a sudden

Hi,

Logitech headsets have a 2 year warranty. Please contact Technical Support for a replacement.

 

Thank you for your post.

Logitech Customer Support for further assistance.
You can also Email Us


Regards,
Mike