Internet Headsets + Phones (READ ONLY ARCHIVE)

[joe9987797]

My clearchat pro usb headset works perfectly until I plug in my xbox 360 usb controller into my computer. After I plug in the controller the headset starts to make every sound have a metallic static noise. This is only fixed by unplugging the xbox 360 controller and restarting my computer (windows xp service pack 3). This never happened before I updated to service pack 3 so I believe it might have something to do with that. I am competent with the control panel > sounds and audio devices, but nothing I try works. Reducing the hardware acceleration/sample rate has no effect. I have also tried every combination of restarting with this or that plugged in/out. Is there any known way to fix this or am I without a paddle?

[pwsaindon]

I have having the exact same simptoms happen to me - except I am using a wireless adaptar to connect my controller.  Note that the same symptoms happen for me as soon as I plug in the adaptar (don't have to connect the controller).  Please logitech, get this figured out.

~Phil

[Mike_M]

Hi All,

I think it all comes down to bandwidth. As soon as you connect the controller it hogs all the bandwidth for itself. Move the headset to a different USB port. Don't use a hub, don't use a keyboard or monitor USB port.

Message Edited by Mike_M on 05-11-2009 01:31 PM

[pwsaindon]

I have tried this.  Meaning, I have tried:

1) Plugging in the headset, and hearing the sound work normally.

2) Plugging in the Xbox360 adapter (when the sound starts to not sound normal anymore).

3) Unplug the headset

4) Plug the headset back in to a different port, which I still do not hear sound normally after this.

5) unplug the Xbox360 adapter, and a I still  do not hear sound normally after this.

During this I am using all ports on the desktop, not USB hubs, and not usb plug-ins via monitor.

Any more suggestions?

Phil

[Sagenth]

---

Mike_M wrote:

Hi All,

I think it all comes down to bandwidth. As soon as you connect the controller it **bleep** all the bandwidth for itself. Move the headset to a different USB port. Don't use a hub, don't use a keyboard or monitor USB port.

---

No, I don't see this as an acceptible response for these reasons.

a) Moving the usb connectors around does nothing but waste precious moments of life

b) I have this problem, and do not own a USB hub/keyboard/monitor (Monitor... really? there are USB Monitors?)

The only real solution to my distortion problem that I have found is uninstalling both drivers, rebooting.. and plugging the headset in, then the controller.

I found one other solution, to the distortion, but as I wish to use the controller it is no good to me. It had to do with blocking access to .sys file, on my computer the file that popped up with an access attempt was.."wdf01000.sys"

This caused the xbox controller install to fail, and the light on the controller won't go on. So I've since uninstalled the program (Spyware Terminator)

I am now here, expecting some sort of solution that DOES work unlike the quote above.

I am going to be posting this in a new thread after a while if nothing is put forth. For safe measures

[mightymulatto]

I have this issue too and seen various solutions from using an external USB hub to rebooting.

One solution I've seen with little or no explanation is actually redirecting the out of your analog device to the USB device "if it supports it".

I've been searching the various interfaces to see if there is such an option but found none so far.  

I do know however it is related to the XBOX controller as I've used plantronics USB headset and my logitech with the symptom persisting.

I have also used one of those proprietary XBOX to USB dongles for the original XBOX controller and this issue DOES NOT occur.  Unfortunately that 

joystick  has a stuck button.  I've also downloaded the XBOX for Windows driver directly from the MS website and that does not help.  The driver 

versions are the same.  I've updated the BIOS and sound card drivers for my PC to no avail.  Anyways if you find anything let me know.