03-06-2009 12:40 PM - edited 03-06-2009 12:57 PM
This is the second time I have had issues whith my premium notebook headset. The first time, the headset suddenly stopped producing sound. I contacted logitech support and got a replacement. That was a month ago. I got a replacement headset and within one month, I am having problems again. This time, the right earpiece has become exteremely loose and now wont even stay up against my ear, it is constantly falling down. Now I take very good care of my headset, when not in use, the headset is ALWAYS in its case. Why is this headset so crappy that within 1 month of regular, responsible use, the earpiece has become so loose that it wont even stay up against my ear?! Maybe a screw is coming loose or something? I am really upset about this, as this is the second time I have had problems with the headset. Is there anything I can do to fix it myself, tighten a screw that is coming loose, anything? I really do not want to have to contact logitech again to get another replacement. This is making me very angry and causing me to start reconsidering the high opinions I have of logitech products.
03-18-2009 10:41 PM