Internet Headsets + Phones

[#1]

Hello,

I ran this headset for now around a half year.
In October I switched from OS X 10.4.xx to 10.5.(0 and 1)
I had no problems with it.

Yesterday I updated my Computer to Mac OS X Version 10.5.2.
I then had problems calling someone via Skype. I had a normal conversation, but my partner Had sometimes a bad noise over my words.

Today I used the headset to call someone via a softphone. (Client xmeeting)
This call was also interrupted by some noise or just with silence.

On a second phone call I got a kernel panic which occurs rarely to never.
The panic log lists errors with drivers related to usb / audio.

After that I changed my softphone client to X-lite and tried a test call.
This worked but I had also somme interrupts or noise.

My last try for today was with an Airline, the women on the other side couldn't understand my clear and hang up.

So is it possible that the headset will not work properly with 10.5.2 ?
Is it maybe driver problem?

Thanks in advance for any hints.

greets from germany ohm200x

Here below is the panic log:
Wed Feb 13 20:05:17 2008
panic(cpu 1 caller 0x001A8C8A): Kernel trap at 0x00000000, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x00000000, CR3: 0x01aef000, CR4: 0x00000660
EAX: 0x0a7a1180, EBX: 0x0a79f000, ECX: 0x00000000, EDX: 0x093ed240
CR2: 0x00000000, EBP: 0x376b7c98, ESI: 0x0b06aaa0, EDI: 0x0577d5c0
EFL: 0x00010203, EIP: 0x00000000, CS: 0x00000008, DS: 0x041c0010
Error code: 0x00000010

Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x376b7a68 : 0x12b0e1 (0x457024 0x376b7a9c 0x13321a 0x0)
0x376b7ab8 : 0x1a8c8a (0x460550 0x0 0xe 0x45fd00)
0x376b7b98 : 0x19eb67 (0x376b7bb0 0x0 0x376b7c98 0x0)
0x376b7ba8 : 0x0 (0xe 0x48 0x376b0010 0x400010)
0x376b7c98 : 0x3509d63d (0xa79f000 0x577d5c0 0x1 0x350adb08)
0x376b7cf8 : 0x350a1a11 (0x47d4000 0x577d5c0 0x3a59477 0x0)
0x376b7d58 : 0x37597bde (0x56db540 0x577d5c0 0x3a59477 0x0)
0x376b7dc8 : 0x37597ddd (0x4a7d400 0x2 0x1 0x38)
0x376b7de8 : 0x37598056 (0x4a7d400 0x38 0xaeed6e0 0x0)
0x376b7e28 : 0x3509b458 (0x4a7d400 0x37 0x0 0xaeed6e0)
0x376b7e68 : 0x350a9ec6 (0x47d4000 0x4b01580 0x0 0xaeed6e0)
0x376b7e98 : 0x350f6127 (0x47d4000 0xa781c80 0x19d311 0x468b01c)
0x376b7ed8 : 0x350f78ce (0x47d4000 0x19d311 0x468b01c 0x22aeb4ee)
0x376b7ef8 : 0x350fa7cf (0x47d4000 0x2 0x0 0x49b0f10)
0x376b7f18 : 0x41e7db (0x47d4000 0x4a1d980 0x44 0x19d311)
0x376b7f68 : 0x41d938 (0x4a1d980 0x1 0x376b7f98 0x41d191)
Backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AppleUSBAudio(2.5.4b4)@0x37589000->0x375affff
dependency: com.apple.iokit.IOAudioFamily(1.6.4b7)@0x361b9000
dependency: com.apple.iokit.IOUSBFamily(3.0.8)@0x35097000
com.apple.driver.AppleUSBUHCI(3.0.7)@0x350f0000->0x350fdfff
dependency: com.apple.iokit.IOUSBFamily(3.0.8)@0x35097000
dependency: com.apple.iokit.IOPCIFamily(2.4.1)@0x2eeea000
com.apple.iokit.IOUSBFamily(3.0.8)@0x35097000->0x350befff

BSD process name corresponding to current thread: kernel_task

Mac OS version:
9C31

Kernel version:
Darwin Kernel Version 9.2.0: Tue Feb 5 16:13:22 PST 2008; root:xnu-1228.3.13~1/RELEASE_I386
System model name: MacBookPro2,2 (Mac-F42187C8)

[#2]

I am having the same problem also.

I have the newest Macbook Pro model.

I have had sound glitches every 30 seconds or so on skype or other call services.

When watching video, it also skips occasionally and the video and audio go out of sync.

This just started after I upgraded to 10.5.2.

Also, It appears that this only affects the left side USB port on my MBP. I may need to test it more, but I did not experience this when plugging the USB headset into the right side USB port. It would seem like a hardware problem, but it works fine in Tiger or 10.5.1.

I also experienced a Kernel panic like you about the USB driver when using iChat. Sometimes when the computer skips it gets unresponsive for the program that is making the audio.

There are no problems using the normal audio ports or the internal microphone. It is obviously a problem with the USB drivers.

Macbook Pro Late 207
Logitech USB Pro Headset

[#3]

THANKS!!

I've been struggling with this glitch all day but I never thought to switch to the usb port on the right side of my MPB (2.6 GHz!!

My symptoms are very similar to the ones you describe except that I have been working with Ambrosia's Wiretap, 1.04. I'm running OS X 10.5.2 with the USB Headset (A-0356A).

I don't have the problem when I use the built-in microphone which also suggests that this is a usb issue.

Again, thanks for pointing out that the MPB may have 2 usb ports but they aren't perfectly symmetrical!