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Logi Visitor
walker1
Posts: 40
Registered: ‎09-13-2006
0

EX110 - Scroll wheel on the mouse is shot.

EX110 - Scroll wheel on the mouse is shot. Will the wireless receiver accept any other mice models? OR where can I get a replacement?

Thanks

Support Specialist
CJChew
Posts: 6,545
Registered: ‎06-21-2007
0

Re: EX110 - Scroll wheel on the mouse is shot.

Hi:smileyhappy:,

 

Your EX110 should be eligable for warranty replacement. Please e-mail Customer Support for further assistance with this.

Logi Visitor
walker1
Posts: 40
Registered: ‎09-13-2006
0

Re: EX110 - Scroll wheel on the mouse is shot.

I'm unable to send the info via the support request page. The page hangs on refreshing. Could you please forward this to the appropriate department? thanks

 

My scroll wheel gave up.  Where can I get another mouse? Which mice are compatible with EX110?

Thanks
PS. P/N, S/N  numbers on back are too small to read and also worn off in places

 

I have this info.

M/N:    The M/N is the model #, e.g. T-BB18 RAF95 * PID or S/N:    Fill in the Product ID or Serial# LZ506AL
* P/N :    This is the Part Number located on the product.831540-?? * Operating System:  -- Windows Vista x64 Windows Vista Windows XP Windows XP x64 Edition Windows XP Media Center Ed Windows XP Tablet PC Edition Windows 2000 Windows ME Windows 98 SE Windows 98 Windows 95 Windows NT MacOS 10.5 MacOS 10.4x Intel MacOS 10.4x MacOS 10.3x MacOS 10.2x MacOS 8.6 or higher MacOS 8.5 or lower Linux Other XP Logitech Software:  -- Call Central Harmony remote ImageStudio iTouch LCC Logitech Control Center LDM Logitech Desktop Manager LGS Logitech Gaming Software Logitech VideoCall Mouseware Music Anywhere QuickCam 11 QuickCam 10 QuickCam 9 QuickCam 8 Setpoint SlimServer SoftSqueeze SqueezeNetwork Streampoint Tooldial Not Applicable Software Version:    e.g. 10.0.0 Downloaded latest SW:  Yes No    Visit www.logitech.com/support
Support Specialist
CJChew
Posts: 6,545
Registered: ‎06-21-2007
0

Re: EX110 - Scroll wheel on the mouse is shot.

Hi:smileyhappy:,

 

We'll need to log your case in our system in order to process the warranty request. If you are still unable to contact us through e-mail, our support center can also be reached via the following phone number:

 

United States : +1 646-454-3200

Canada : +1 866-934-5644

Monday - Friday: 6am - 6pm PST

Sat - Sun, 7Am - 5Pm PST

 

Logi Rook
Rangermenace
Posts: 90
Registered: ‎12-17-2006
0

Re: EX110 - Scroll wheel on the mouse is shot.

any mouse will work with the ex110 just not with that receiver since many come with their own. i'm using the mx610 mouse which has it's own usb receiver.
Logi Visitor
walker1
Posts: 40
Registered: ‎09-13-2006
0

Re: EX110 - Scroll wheel on the mouse is shot.

Thanks. So does the EX110 keyboard share the MX610 receiver or will I be using 2 receivers.?
Support Specialist
CJChew
Posts: 6,545
Registered: ‎06-21-2007
0

Re: EX110 - Scroll wheel on the mouse is shot.

Hi:smileyhappy:,

 

The EX110 and MX610 operate on different frequencies, so you'll need to use two receivers.