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Stilletto
Posts: 1
Registered: ‎12-08-2006

G15 Blue Backlight LED Flickering

Has anyone had this problem? Not always, but often the backlight for the keys will flicker,
kid of like a HD LED but constant. It affects the middle section and media controls.
Bad Keyboard?
Support Specialist
Seanz
Posts: 2,033
Registered: ‎09-28-2006

Re: G15 Blue Backlight LED Flickering

Hi Stilletto,
 
First of all I would like to thank you for purchasing the G15 keyboard. Regarding the backlight flickering problem, I would recommend to try using different usb ports or test the keyboard on different system to determine whether the keyboard is defective.
 
If the G15 keyboard is proven to be defective, I would suggest to contact our helpline support for a replacement at the following numbers listed below :-
 
Customer Support
United States  702-269-3457  Mon - Fri, 6am - 6pm PST
Canada  416-207-2782  Mon - Fri, 6am - 6pm PST
 
For more information on the replacement procedure kindly click here