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Logi Nu
herby
Posts: 2
Registered: ‎11-20-2008
0
Accepted Solution

keyboard stopped working

I love my 710 keyboard, put in in my totebag to take with me and it quit working. :-(  I know, not smart. It doesn't appear to be damaged, I didn't drop or bang it. MOuse is working fine and batteries are fine. Is there a key or something I might have pressed that would make this happen? IS there something I might be able to do - keys to press to get it working again?
Support Specialist
CJChew
Posts: 6,545
Registered: ‎06-21-2007

Re: keyboard stopped working

Hi:smileyhappy:,

 

This could be an issue with the secure mode. Please try the following steps to release the secure mode on the keyboard:

 

a) Press Ctrl + Alt + F12.

b) Press connect button on the receiver.

c) Press connect button on the keyboard.

d) Press the escape key.

Logi Nu
herby
Posts: 2
Registered: ‎11-20-2008
0

Re: keyboard stopped working

Thank you! Thank you!  That sequence worked perfectly.

Before I got your reply I got desperate and bought a second one, so now I have 2 in our household!