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Logi Nu
Costel
Posts: 3
Registered: ‎10-25-2008

Setpoint won't install

Hi,

 

I recently purchased a logitech S520 mouse and keyboard bundle, and I was very disappointed to see that I can't install the software that came with my product. The problem is that it won't install, it will just freeze my computer (to be more precise, services.exe will consume 99% of the CPU), just when it reaches 100%... I tried leaving it to do its work but guess what? nothing happened.

Now I'm stuck with a program that will only update itself.

 

P.S.: I have the latest version of setpoint.

Support Specialist
CJChew
Posts: 6,545
Registered: ‎06-21-2007

Re: Setpoint won't install

Hi:smileyhappy:,

 

Please use RevoUninstaller to remove all traces of the previous installation from your system. Once this has been done, please try performing a clean install of SetPoint.

Logi Nu
Costel
Posts: 3
Registered: ‎10-25-2008

Re: Setpoint won't install

First of all thanks for the program... I never knew I had so much junk installed on my computer :smileytongue:... but unfortunately the program and it's windows counterpart failed to see setpoint or logitech programs.

Second of all, the problem is still there, I tried reinstalling it (deleted the files from program files manually... and an entry in my registry called Logitech (HKEY_CURRENT_USER\Software\Logitech)) but the same thing happened it got to 100% then it stopped dead, and again froze up my "services.exe".

Support Specialist
CJChew
Posts: 6,545
Registered: ‎06-21-2007

Re: Setpoint won't install

Hi:smileyhappy:,

 

Not sure what else to try. Please contact Customer Support for further assistance with this problem.