Keyboard - Software

[citron]

The g15 is totally awesome, but...

I found out that LGDCore.exe messes up my media keys, and sometimes even the qwerty keys... Also looks responsible for the stuck key bug.

Whenever I boot without executing LGDCore.exe the keyboard will run very well, the media keys and the LCD panel too. 

Then I start LGDCore.exe to use macros, later on my media keys will stop working (randomly, and for no apperent reason). It can take from 1 to 30 minutes for this bug to happen. Then I can restart LGDCore.exe and everything will work again, for a couple of minutes... and so on

I have used to latest drivers  (2.02.101)

I use windows XP 32bit SP2

Any ideas how to fix this?

(are the new drivers coming soon?)

ty

[CharlesB]

A better question is if you have ever installed any other company's USB keyboard drivers. LGDCore.exe shouldn't touch the media key or QWERTY drivers, as it should only interop with the G-Key arrangement.

[citron]

I used to have a Microsoft Intellipro which I uninstalled before plugging the g15 and installing de softwares.

It's really weird that the media keys only work well without the LGDCore.exe since it should change anything about them. I will format later today hope it fixes it. I'll post back

ty for your time

[CharlesB]

Those microsoft drivers embed themselves pretty well, and it wouldn't be the first time that we've seen them have residual effects after uninstall. There are more mild ways to remove them from the system than a format/install, but it is the most sure way to return the system to neutral.

I nuke-and-pave my MS install every once in a while to make sure it's not too burdened with weird drivers and registry entries

Message Edited by CharlesB on 11-18-2008 10:29 AM

[citron]

I just finished reinstalling windows completly, my soundblaster audigy, and the logitech drivers... Same thing! The LGCore.exe really **bleep**s up my media keys when running!

 This is kind of getting on my nerve since I have been trying to fix this for 4 days almost full time!

Message Edited by citron on 11-17-2008 07:54 PM

[CharlesB]

Let me go dig around and see if there has been any other reports of this so I can start troubleshooting.

In the mean time, yes, new LGPS software is coming soon. I'm running some form of the prerelease software on my PC right now.

Soundblaster audigy? What did you install on that? Just the drivers, or did any helper applications get installed?

[citron]

The soundblaster audidy drivers are pretty basic, only comes with Creative Audio console for Speakers config, EAX and CMSS 3D.

Do you think my problem could be audio driver related?

[CharlesB]

Anything is possible on Windows

Especially if the audio drivers find some odd way to embedd themselves to get directly associated to the HID media keys. I can't say for sure, but the two X factos here over the OS is the Logitech drivers and the Soundblaster drivers. 

When you resintalled windows, did you format the disk, or install over?

If you've already formatted+installed (hence forth I'll call it N&P, or Nuked and Paved), I would do it again, and follow this progression:

Install Windows + SPs and other updates

Try the G15's media keys, and just establish they work without crashing

Then install LGPS (G-15 software), and then see if LCDMon.exe causes things to crash then.If you want to test some audio without instlaling the audigy drivers, you can try a USB audio device (which will use the USB HID drivers built into Windows)

Download and try the latest point release of the audigy drivers and see if the problem crops up again?

[citron]

I forgot to mention, the LGDCore.exe bug also disables function to toggle on/off the windows key. If the windows key was off when the media keys stop working, it can't be turned back on, vice-versa.  

Anyways, I just uninstalled my audigy drivers, SB Audigy device too. Because I had no other device to test the media keys then, I just tried to turn on/off the windows key with the keyboard and it quickly stopped working while LGDCore.exe running. Once again, everything is fine when LGDCore isn't running. (Except for the G keys of course).

 This LGDCore.exe really hates my computer! 

Thank you for your support CharlesB

[CharlesB]

Now that's getting really weird, cause the game-mode switch on the keyboard functions on a hardware level, in the keyboard, to limit the Windows key.

There should be a new version of LGS coming soon with a refined LGDCore.exe. Maybe we could wait to try that? If everything is fresh, I'd look into reinstalling windows again, and then not installing LGPS for a little bit. I can't say when it's coming out, but I am running the RC on my computer right now.