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setpoint causing screensave r not to function
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09-20-2007 07:27 AM
I have emailed tech support on this issue and have not received any answer, so I thought I might try here.
I have Logitech's cordless LX5 mouse(usb) and media keyboard(ps2). After installing these two items with Setpoint 4.0.121, I lose screen saver functionality. This happens regardless of which screen saver is selected (I typically run BOINC seti etc.). I have followed Logitech's clean install procedure and still it doesn't work.
When Setpoint is uninstalled screensaver works correctly. The mouse will work without Setpoint install, but I can't get anything from the keyboard.
Is there another driver available for the keyboard (I can live with out all the extra goodies, but it needs to at least have letters/ numbers)
Thanks,
Chad
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Re: setpoint causing screensave r not to function
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09-20-2007 07:53 PM
Your keyboard should work with or without the SetPoint software.
Try performing a Clean Boot instalation and reinstall the SetPoint software. Let me know how it goes.
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Re: setpoint causing screensave r not to function
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09-21-2007 05:28 AM
I uninstalled set point, this time the keyboard functioned without the software. Before it wouldn't type anything.
I already tried the clean boot procedure before re-install, that didn't work as far as screensaver functionality.
I guess all is good, I got screensaver function back, and I can type. However I'm extremely dissapointed at the logitech email response original submitted 17 sep, now 21 sep, with no response!
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Re: setpoint causing screensave r not to function
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09-23-2007 09:48 PM
Hi Cabo5150,
Please PM me your case ID for the email response you submitted. I will look into your case. I apologize for the inconvenience caused.
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Re: setpoint causing screensave r not to function
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11-16-2008 09:16 PM
I am having this same problem.

