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cabo5150
Posts: 2
Registered: ‎09-20-2007
0

setpoint causing screensaver not to function

I have emailed tech support on this issue and have not received any answer, so I thought I might try here.
 
I have Logitech's cordless LX5 mouse(usb) and media keyboard(ps2). After installing these two items with Setpoint 4.0.121, I lose screen saver functionality. This happens regardless of which screen saver is selected (I typically run BOINC seti etc.). I have followed Logitech's clean install procedure and still it doesn't work.
 
When Setpoint is uninstalled screensaver works correctly. The mouse will work without Setpoint install, but I can't get anything from the keyboard.
 
Is there another driver available for the keyboard (I can live with out all the extra goodies, but it needs to at least have letters/ numbers)
 
Thanks,
Chad
Retired Logitech Employee / Moderator (Inactive)
Mona
Posts: 7,693
Registered: ‎05-24-2006
0

Re: setpoint causing screensaver not to function

Your keyboard should work with or without the SetPoint software.
 
Try performing a Clean Boot instalation and reinstall the SetPoint software. Let me know how it goes.
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cabo5150
Posts: 2
Registered: ‎09-20-2007
0

Re: setpoint causing screensaver not to function

I uninstalled set point, this time the keyboard functioned without the software. Before it wouldn't type anything.
I already tried the clean boot procedure before re-install, that didn't work as far as screensaver functionality.
I guess all is good, I got screensaver function back, and I can type. However I'm extremely dissapointed at the logitech email response original submitted 17 sep, now 21 sep, with no response!
Retired Logitech Employee / Moderator (Inactive)
Mona
Posts: 7,693
Registered: ‎05-24-2006
0

Re: setpoint causing screensaver not to function

Hi Cabo5150,
 
Please PM me your case ID for the email response you submitted. I will look into your case. I apologize for the inconvenience caused.
Logi Nu
terrye9999
Posts: 1
Registered: ‎11-16-2008
0

Re: setpoint causing screensaver not to function

I am having this same problem.