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nomhak
Posts: 7
Registered: ‎08-23-2009
0

Re: Dinovo edge mac edition problem

HELLO? What kind of crummy wesbite support is this?

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edifyyo
Posts: 5
Registered: ‎01-14-2010
0

Re: Dinovo edge mac edition problem

I am experiencing the same type of problem - periods of time where for no apparent reason some keypresses result in multiple unintended characters being sent, while other keypresses result in the correct single character being sent.  The trackpad and mouse buttons work correctly at all times, however.  Very obnoxious!  Has anyone found a solution?

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yaknuts81
Posts: 2
Registered: ‎10-06-2009
0

Re: Dinovo edge mac edition problem

No solution whatsoever.  I continue to experience the problem intermittently and it is very annoying when it happens.  My only solution is to NOT use this keyboard for a while by using the keyboard that originally came with my mac.  This is really annoying and logitech's support is pathetic.  About 2 months ago I received a survey asking how well they resolved my problem.  I told them that aside from the survey, I heard absolutely nothing from them and my problem was not resolved.  It is sad to see that logitech **bleep** so much when they used to be a great company.

 

My advice, post negative reviews of this product anywhere you can.  I have on amazon and the apple store.  For paying as much as we all have to get this keyboard that intermittently works is ridiculous.

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mainstreetmark
Posts: 1
Registered: ‎03-30-2010
0

Re: Dinovo edge mac edition problem

Yeah, so this thing freaked out on my mini.  I left they keyboard in the "on" position, and then didn't use it for four months.  I just tried it on a different computer (the macbook pro), and it still freaks out, though not as much.  Here's what I get when I type every visible key in the main block, one on each line:

 

Note that the keyboard was maybe 11 months old when it began to freak out, and this is FAR less than what it was doing on the other computer.  Notice how some keys are paired.  "f" is really "pf" and "p" is also "pf".

 

5`
1
2
3
[4
`5
6
7
8
9
0
-
=
q
w
e
r
t
y
u
i
o
pf
[4
]
\
a
s
d
pf
g
jh
jh
kn
l
;
'
z
x
c
v
b
knm
,
.
/
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kha0s
Posts: 12
Registered: ‎05-15-2010
0

Re: Dinovo edge mac edition problem

Sorry for going off topic but I needed one of you "diNovo Edge Mac Edtition" owners to check for me the supported input voltage it's AC Adapter. Hopefully it should say something like "AC 100-240V, 50/60 Hz".

On this forum link it was reported the AC Adapter does stretch up to the 240v, but I would really like to double-check this.

 

Thanks in advance

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edifyyo
Posts: 5
Registered: ‎01-14-2010
0

Re: Dinovo edge mac edition problem

Confirmed: "100-240V, 50/60 Hz, 0.25 A".

 

A new topic would have been a better way to ask, instead of hijacking this thread and burying this info where others won't find it.

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kha0s
Posts: 12
Registered: ‎05-15-2010
0

Re: Dinovo edge mac edition problem

I did create a dedicated topic here. The thing is after one week with no replies, I decided to ask around in "diNovo Edge Mac Edition" threads. Once again my apologies for going off topic.

 

Thanks a lot for the intel!

 

Cheers mate!

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progravix
Posts: 5
Registered: ‎05-26-2010
0

Re: Dinovo edge mac edition problem

I am having the same exact issue, and it's occurrence is very random. Logitech discontinued this keyboard, so they know something is haywire.

 

On my system...

 

Pressing 'o' would output '3AO' and open Safari. Pressing 'o' twice would enable caps lock. Pressing it a third time would disable caps lock, and output more odd characters.

 

Pressing 'p' would randomly open any application.

 

Pressing 'return' would open iTunes.

 

I contacted support, and they had me run through reinstalling the LCC software, which I knew wouldn't help. This is obviously an issue with the keyboard if pressing 'o' twice enables caps lock. Their solution was to offer a refund, or provide an alternative keyboard and mouse (since they do not offer this Mac edition any more). Since no other Logitech solution would work for me (I am using this in a media center), I choose a refund. They say it will take 4-6 weeks to get my refund, and I need to send them the keyboard before they will even start the process. They were quick to send me the refund details and shipping label. Now let's see how long it takes them to process my refund.

 

I am really in a pickle here. This is the only solution there is for my setup. I need a keyboard that has a trackpad or some type of pointing device built in. Using a mouse on the couch will not cut it.

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Mikeyt19
Posts: 5
Registered: ‎06-10-2010

Re: Dinovo edge mac edition problem

I think the problemI think (fingers crossed) I solved the problem.

 

I reverted back to 2.6.1 LCC and so far.. (1-2 hours) no problems.

 

I tried LCC 310 and LCC 320 but both do not work well or at all with the Mac Dinovo Edge.

 

So far so good, for anybody else researching the problem

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edifyyo
Posts: 5
Registered: ‎01-14-2010
0

Re: Dinovo edge mac edition problem

Mikey, please update us again a few times to let us know if it continues to work for you.  I find that the behavior is erratic - sometimes I can go for several hours without a problem, and then it starts for no apparent reason.

 

Please post a few more updates letting us know if the problem returns or if things continue to work for you.  Thanks so much!