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diabol1k
Posts: 36
Registered: ‎02-12-2008
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Re: MX5000 LCD Email/IM Alerts

[ Edited ]
Given the above circumstances, I now get the keyboard alerts when I receive an email ---only when I manually hit send/receive.--- A step in the right direction, but still unacceptable. Alerts must work when an email is pushed to me, as well as with IMs.

Message Edited by diabol1k on 06-03-2008 08:35 AM
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Goforitifudare
Posts: 7
Registered: ‎02-26-2008
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Re: MX5000 LCD Email/IM Alerts

mine is the same, even with older versions of the software.
 
if i press the Send/Receive button and happen to time it right, and it receives a message, then i will get an alert.
but otherwise there is nothing.
 
so it seems the latest software update has done nothing to help this particular issue.
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woody
Posts: 2,417
Registered: ‎05-19-2006
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Re: MX5000 LCD Email/IM Alerts

Thanks,  It appears as so.  I have re-submitted this issue to our developers.  
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diabol1k
Posts: 36
Registered: ‎02-12-2008
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Re: MX5000 LCD Email/IM Alerts

Anything new?

Not holding my breath.
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woody
Posts: 2,417
Registered: ‎05-19-2006
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Re: MX5000 LCD Email/IM Alerts

There will be some changes in next SetPoint release on the timing when getting new mails.
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craven50h
Posts: 2
Registered: ‎06-28-2008
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Re: MX5000 LCD Email/IM Alerts

I am using :

Thunderbird
XP 32bit SP2
Set Point 4.6.122

The email notifiction icon on the lcd is staying on constantly and the Inbox display says I have 99 new emails. However I don't appear to have any new emails. When I do get a new email that count does not change. The only settings I can find in setpoint set which application launches with the email/F7 button. I can not find any settings for the lcd display email notification other than play sound Yes/No. I'm actually a little disappointed in the lack of configuration options.

I see you are anticipating a new Set Point release. Hopefully that will resolve this as well.
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diabol1k
Posts: 36
Registered: ‎02-12-2008
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Re: MX5000 LCD Email/IM Alerts

eta?

And does that mean it will work with Exchange servers now?
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nismo09
Posts: 2
Registered: ‎07-02-2008
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Re: MX5000 LCD Email/IM Alerts

My mx5500 plays the sound, but the lcd has displayed 54 new emails since the day I connected this keyboard to my system. Setpoint help tells me to click on the email/mesenger icon in keyboard set up. The version of setpoint that came with the keyboard doesn't have an email/mesenger icon and nor does V:4.6. I am disapointed that i spent big money on an upmarket keyboard to find it doesn't function as marketed. I hope a new version of setpoint is made available that keeps up with the propduct it supports.
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diabol1k
Posts: 36
Registered: ‎02-12-2008
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Re: MX5000 LCD Email/IM Alerts

Anything? It's only been ~6 months.
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Goforitifudare
Posts: 7
Registered: ‎02-26-2008
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Re: MX5000 LCD Email/IM Alerts

you are kidding right?
:smileyvery-happy: