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Logi Nu
Hadock
Posts: 2
Registered: ‎11-25-2008
0

diNovo Edge freezes

Every now and then (once every 2-3 hour) my keyboard freezes for 5-10 seconds. This is not a connection issue in the sense that it just stops working and you need to pres the reconnect buttons. Sometimes it never "un-freezes" so I need to turn it on/off. I use this keyboard for gaming so it is annoying, to say the least. Also have a logitch bluetooth mouse that never has any problems. Vista 32-bit OS.

 

Been searching the forums but can't find any solutions. Pretty sure I have the latest drivers, anyway, this problem has existed for a long time so don't think it is directluy a dtriver issue since I have been updating them regularily- Anyone witnh the same problems?

Logi Legend II
hhatkin
Posts: 15,517
Registered: ‎02-08-2008
0

Re: diNovo Edge freezes

How do you "turn it on/off"?:smileysurprised:

Haven't you reported the problem to Logitech support?

Logi Apprentice
hkitching
Posts: 194
Registered: ‎07-02-2008
0

Re: diNovo Edge freezes

Upper right edge has the on/off switch
Logi Legend II
hhatkin
Posts: 15,517
Registered: ‎02-08-2008
0

Re: diNovo Edge freezes

Oh yes - Minute isn't it?:smileyvery-happy:
Logi Nu
Hadock
Posts: 2
Registered: ‎11-25-2008
0

Re: diNovo Edge freezes

Come on guys, of course I've turned it on/off - I even wrote that in my initial post!

The thing is, this is not your "normal" issue where the keyboard hangs once in a while - mine does too, but I can live with that, it is after all a wireless device.

This is more like it freezes for like 5-10 seconds and then works again. And it's the frequenzy of it that is irritating, it happens like every 1-2 hour.

not an optimal gaming keyboard, to ast the least:smileyhappy:

 

I have not reported it to logitech support, I guess because my demands of stbility is lower in a wireless device..I was kinda hoping some logitech people actually read these posts so i could get some advice of whether it is a OS problem, driver problem or actual hardware problem.. 

 

Retired Logitech Employee / Moderator (Inactive)
Kunal
Posts: 829
Registered: ‎10-07-2006
0

Re: diNovo Edge freezes

Hi,

 

This could be caused by wireless interference. Try moving the USB receiver to other ports (away from your computer's power supply or hard disks)/

 

Thanks,

Kunal