Keyboards and Keyboard/Mice Combo Sets

[GavCol]

I have the Logitech MX3200 laser k/b mouse combo which is wireless with a USB receiver.
I'm trying to connect it to a Windows7 64bit new install.

The combo works flawlessly on a Win7 32bit PC and other XP/W7 laptops but on the 64bit the device manager cannot find drivers for the "USB Receiver".

I've tried to update the driver with windows update but I get a "Device driver was not successfully installed".
I also installed the logitech w7 64bit drivers but the driver still doesn't get assigned to the usb receiver.
I deleted the usb receiver from the device manager and refreshed, still no go.
I tried other USB ports and multiple reboots without any luck.

The word from Logitech is that it's not their problem because the device drivers are supplied from MS.

I'm out of options and would greatly appreciate any other suggestions.

Cheers

Gav

[jbrady]

Why are they ignoring this huge issue?

[Cintech]

Hello jbrady,

Are you have the same kind of issue ? Please post some details such as the device that you are using and any error messages that you are seeing .

Best Regards,

[Iceman33nld]

Hi,

I have a mx3200 and a DiNovo bluetooth and have the same issue.

As the driver pages for those desktop sets stated it was meant for XP and Vista (not windows 7 explicitely) I've bought a new windows 7 certified desktopset being the MK520.

Just installed the set, however encounter the same issue. In the device manager it has an unknown product listed "USB receiver". Automatic driver search or pointing towards the logitech folder doesn't help.

I have windows 7 Ultimate x64, so also a 64bit operating system. I've also tried problem manager to work towards a solution.

KInd regards, Iceman.

[Cintech]

Hello Iceman33nld,

The MX3200 http://www.logitech.com/en-us/433/140 and the diNovo should be working on your Windows 7 X64 system . Since the MK520 is behaving the same way it makes me wonder if you have or had an application installed on that system that allowed you to use a console system controller ? If you have not had such an application installed you  could try disconnecting the system from the power supply for 10 minutes and try the installation of any of the devices mentioned in your post . If your system is a lap top you would need to remove the battery to achieve the same results.

Best Regards.

[JAVOB]

HI, see this post:

http://forums.logitech.com/t5/Keyboards-and-Keyboard-Mice/Missing-USB-Receiver-Driver/m-p/959193#M15...