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Logi Nu
Morgon
Posts: 4
Registered: ‎11-12-2008
0

Alto Wireless Keyboard Randomly 'Sticking'/Repeating Keystrokes

[ Edited ]

I'm about to throw this thing through the window...

 

I bought it a few months ago, and I don't recall having any trouble at first. I stopped using it (because I stopped using my laptop for a time), and the batteries ran down. After replacing them, I'm getting sporadic (but frequent enough to warrant said throwing) episodes of keystrokes 'sticking'...

For example, as I type this post and make mistakes, I instinctively hit the backspace a few times, only to watch as half my sentence disappears.

 

Even combination keystrokes, like CTRL-Tab in Firefox will send me zipping through my open tabs.

 

At first I thought it was the new batteries I was using, as they were cheap $5-for-2-dozen jobs, but a set of Maxell's from another remote still frequently render this keyboard more trouble than it's worth... I've tried different USB ports, plugged/unplugged base unit.. I just can't get it to be stable.

 

Considering I'm sitting no more than 3 feet from the receiving unit, I can't imagine it's radio interference, but I'm willing to accept anything at this point, as long as there's a fix.

 

Any insight?

Thank you!

Message Edited by Morgon on 07-09-2009 12:10 AM
Message Edited by Morgon on 07-09-2009 12:18 AM
Logi Nu
Morgon
Posts: 4
Registered: ‎11-12-2008
0

Re: Alto Wireless Keyboard Randomly 'Sticking'/Repeating Keystrokes

Could I please be acknowledged by the support staff?

Thank you.

 

Retired Logitech Employee / Moderator (Inactive)
Posts: 318
Registered: ‎02-09-2009
0

Re: Alto Wireless Keyboard Randomly 'Sticking'/Repeating Keystrokes

This is primarily a user-to-user community. If you require assistance from an official Logitech employee, I suggest contacting customer service via telephone or email.

 

You can find their contact information in a link to the right of the  main support page.

 

Take care! :smileyhappy:

Your friendly neighborhood Logitech Mod. I am not an employee of Logitech.
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