Keyboards and Keyboard/Mice Combo Sets

[IlyaS]

I agree.

My $80 Illuminated can't handle this combo as well. Logitech, don't you think you could enhance rollover in all your not-so-cheap keyboards, even if it isn't "gaming", as you call it?

[MetalMacavity]

Came to this thread from Consumerist; I own an IK myself, less than a year old.

I don't experience this issue at all in games so I'm surprised that so many other owners are experiencing it. Could it be isolated to certain production runs or OS specific?

Disclaimer I love my IK dearly and you can pry it yada yada.

[TruthBeTold]

Some models of the IK don't have this issue.  Said models seem to be those produced early on.  The issue rests solely with the matrix they chose for the later keyboards.

[MetalMacavity]

Duly noted, kudos.

I hope this doesn't end up being the last Logitech non-gaming keyboard I ever own. I don't particularly dig extraneous keys and bling (to say nothing of the inflated cost associated with said keys and bling).

[Accura]

"Those keys are disabled because you didn't buy a gaming keyboard."

                              -Logitech employee (in reference to W + Shift + Space combination being disabled)

I'm one of the lucky few to get an illuminated keyboard in which the W+Shift+Space combination works. However, one of my key broke and i got it exchange 1 for 1  with a new illuminated keyboard.

And this "NEW" keyboard has the W + Shift + Space disabled!

I can't help but think that the disabling this combination of keys is a business practice to force ANY ONE who plays a FPS game to buy a logitech GAMING keyboard since it worked with the earlier batches of IK.

I hope Logitech realise that not all CASUAL gamers would want to buy a GAMING keyboard just to play a game properly.

This is an expensive keyboard! Not some low end $5 basic keyboard, Logitech should revert back to their old keyboard matrix for all their illuminated keyboard.

 Or they should just stick a sticker on their keyboard to let buyers know that the most basic FPS key combination (W+Shift+Space) doesn't work on any of their keyboards except their GAMING range. This would save the buyers their time and frustration when choosing your product.

I will be wary of buying any Logitech product from now on.

[some1out]

So has anybody heard an update about this is there going to be a fix or way to get a keyboard that works.

I was introduced to this keyboard from a friend and he let me borrow it and I tested every aspect of it and I thought it was great.... his even let me press w+shift+space together, thus i went and bought one from newegg.com thinking I would get the EXACT same keyboard but I was clearly mistaken, I cannot press w+shift+space together and I'm am NOT happy about it.

So I am here now wondering what to do next if this is an issue that logitech is now just discovering and are going to deal with or what.  Are we going to be able to send ours back into the company and get one that works properly (and works like others have aswell WITHOUT the problem).  This is an expensive piece of equipment and I would expect it to work properly.

So is the community manager going to give us an update or am I just missing something here?

[AntonC]

Currently there are no plans to change the keyboard matrix. However, I've forwarded this thread to the appropriate business unit for consideration.

Regards,

[some1out]

thank you very much for the response

[miguecasla]

What need to do if we want to play game like FPS? Buy another keyboard?

Can you offer us something to fix or resolve our issues?
I cant belive that a company like Logitech can do things like this...

[velis]

My particular K800 sample works fine using this combo (W + Shift + Space)

That said, a €100 keyboard should not have any issue with 3 simultaneous key presses. 6, 7 maybe, but no way with just 3.

Just my 0.02€