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kwangsun
Posts: 1
Registered: ‎11-10-2012

Can't pair my Logitech K810 keyboard with either a BN Nook HD or HD+.

I recently am trying to get a Logitech K810 bluetooth keyboard to connect to my new BN Nook HD+. The Nook HD+ sees the keyboard but never gives a pin to make a connection and the connection or pairing never completes. I had the same experience on the Nook HD. I am able to use the Logitech H800 Bluetooth Headphones and the Logitech Bluetooth mouse. Is there a default pin I can try or anything else? Thanks.
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daleLogi
Posts: 5,759
Registered: ‎01-06-2010

Re: Can't pair my Logitech K810 keyboard with either a BN Nook HD or HD+.

Hello kwangsun,

 

Usually, you can use 0000 or 1234 as default pass keys for connecting bluetooth devices. Also, try pressing the Buetooth connect button under the Logitech Bluetooth® Illuminated Keyboard K810 while attempting to pair it to make sure it stays in dicoverable mode during the whole process.

 

I hope this helps.:smileyhappy:

 

daleLogi

Support Specialist

 

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jgerow
Posts: 2
Registered: ‎03-27-2012

Re: Can't pair my Logitech K810 keyboard with either a BN Nook HD or HD+.

Same problem here.....    K810 not pairing with Android 4.x-based  Nook HD+ or my Windows 7-based  HP Envy laptop

although the Logitech MediaBoard Pro does pair with the Nook HD+, and the HP Envy laptop.

 

000000, 123456, 111111, etc. tried (note: K810 appears to be a 6-digit PIN device --It pairs fine with My Android 4.x-based  Asus T700.)

 

Issue is when pairing we don't get  the pop-up with the PIN.

 

I have escalated support issues into both Logitech and Barnes and Noble -- requesting that tech support monitor the pairing process with a  Bluetooth sniffer  to see where the Bluetooth protocol handshaking is breaking down.


(The K810's hardware address is first recognized, and indeed the handshake to get the name is working (since it is displayed), but there should be a pop-up with the 6-digit PIN [like I see on my ASUS tablet, and it isn't there on the Nook HD+ or the HP Envy.     ( A 4-digit PIN is displayed for the the older MediaBoard Pro keyboard everywhere, and thus the pairing completes just fine.)      Is it a sending 6-digit vs  only wanting to receive 4-digit issue ?  

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TheOneOutside
Posts: 1
Registered: ‎12-20-2012

Re: Can't pair my Logitech K810 keyboard with either a BN Nook HD or HD+.

Yeah, using 000000 or 123456 or 111111 doesn't work (neither does 0000, 1234, 1111). Typing it in and hitting enter causes the nook to give you an incorrect pin message, which suggests it's waiting for a pin but that the pop-up isn't working on the device. Unless there's a different default PIN for the k810?

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Dacoco
Posts: 1
Registered: ‎12-21-2012

Re: Can't pair my Logitech K810 keyboard with either a BN Nook HD or HD+.

Same problem here. HTC One X with newest Jelly Bean 4.1 and i don't get the PIN popup. Default PINS does not work.

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un1ty
Posts: 1
Registered: ‎12-24-2012

Re: Can't pair my Logitech K810 keyboard with either a BN Nook HD or HD+.

Im having the same issue, HTC One X (tegra 3) with Jellybean 4.2

i see 2 solutions in the problem, which logitech should provide.

 

making the keyboard itself able to propose a pairing, so it can be acknowledged by the device instead of the keyboard.

(firmware+setpoint update)

 

or making a simple android app that will make it issue a standard pincode to verify the pairing.

(eg. make it possible for the phone to only ask for pin codes like 0000)

 

windows 8 with an aged Asus G50Vt works fine though.

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Tundec
Posts: 1
Registered: ‎01-28-2013

Re: Can't pair my Logitech K810 keyboard with HTC Desire :(

 Same issue:smileysad: The pin window does not pop up... cannot pair the phone with the keyboard.

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vbaros
Posts: 1
Registered: ‎12-31-2012

Re: Can't pair my Logitech K810 keyboard with HTC Desire :(

I have the same problem with my HTC One X with JB update.

I tried contacting Logitech support. They refuse to acknowledge a problem.

The guy that I'm exchanging e-mails with said that he tested it with a few HTC devices with Jelly bean and that there is no problem what so ever. He is refusing to answer if he did tested it with HTC One X, he just says 2 HTC devices.

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itchouldwork
Posts: 1
Registered: ‎02-23-2013

Re: Can't pair my Logitech K810 keyboard with either a BN Nook HD or HD+.

I have the same problem on HTC desire HD and on HTC desire S!

No dialogue box to input pin number. Anyone found a solution?

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fabianhorlacher
Posts: 2
Registered: ‎03-11-2013

Solution - replace Android stock ROM with CyanogenMod

[ Edited ]

I had the same problem here on my HTC One X on the newest stock ROM.

 

There is an application which might be a solution: Bluetooth Keyboard Easyconnect. But it needs a Rooted phone (Superuser permissions).

 

So I preferred to replace the the whole HTC system with the CyanogenMod. I flashed the CM10.1 Nightlies ROM cm-10.1-20130304-NIGHTLY-endeavoru.zip and now the keyboard works neatly, even switching to my keyboard layout works.

 

Please consider that you may loose all your (non backed up) data and the warranty of your phone by rooting or flashing it!